Question about Cameras
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Posted on Jan 02, 2017
If you have had the camera from new for only 3 months send it back to the vendor or get onto Canon customer support for a replacement.
Posted on Jul 31, 2007
error 99 can be several things. Try the following. Check that the contacts on the lens housing are clean if not clean them with a swab of denatured alcohol available at walmart. also if there is extremely cold weather your shutter could be creating the error. Try using a blow dryer and on the warm setting warm up the camera with the lens off. Blow around the mirror area. I know it sounds silly but it has worked in the past. Good luck.
Posted on Feb 20, 2008
SOURCE: Canon D40 Error code
Unfortunately, the ERR99 code is a catch-all code that means an UNKNOWN
error has occurred. Because of this, it is going to be very difficult
to pin down exactly what is causing the problem.
It could be a fault with either the camera (main circuit board, software, shutter mechanism etc.) or even the lens.
For starters, I would make sure that the lens electrical contacts are clean and the lens is mounted correctly and fully locked home. If you have a spare lens, try that also.
Next, I would reformat the memory card (do this in camera). If you have a spare memory card, try that also.
Check that the battery contacts are clean, and also the contacts of any external hardware such as vertical grips.
If none of these solve the problem, the only option left is to return the camera to Canon for a warranty repair, however if it is brand new, I would take it back to the store for an exchange.
Hope this helps,
Posted on Apr 21, 2008
Error 99 is a general fatal error.
which includes the problems above mentioned by Q4SteveB but also many others.
It can be caused by a dicky shutter, problems with the CF card interface.
If cleaning and trying a different lens has not worked. Not definitive but as a rule of thumb...
If it letting you take one picture then giving error 99.. and the picture is saved to the card (but may just be black) this is most likely the shutter needs replacing..
If it takes a picture and gives error 99 but there is no picture on the card or the picture is 0KB its a CF interface problem.
If you get an error 99 when you plug in the USB its a USB interface error, you can try a different cable but unfortunately in most cases if another lens or cable wont work it needs repair
Posted on Jun 04, 2008
SOURCE: Canon 1000D
I found this on the web. Maybe it will help. I have the same problem + left my camera in to be serviced.
I have been experiencing sporatic error 99 messages for the past two months with my kit lens and my EF 75-300 f4-5.6 III. I have taken just over 7,000 exposures with my camera in 10 months. Last week was
my long awaited photo expedition to the San Juan Islands of Washington
State. Half way through the trip my Rebel refused to take any pictures.
I tried the obvious things but the error 99 message would not go away. It was consistantly making that partial , incomplete shutter trip noise.
I was actually relieved that it finally broke in the last two months of my
warranty so the repair would be covered. I salvaged the rest of the trip
with my Minolta D7 and got some amazing IR shots that I probably wouldn't
have otherwise. When I got back I called Canon and talked to Gary at 1-(800)828-4040. He asked me to try a few things before I sent the camera in. He said:
1. Carefully clean the 8 gold color lens contact pins on the camera body
lens mount with a pencil eraser. Do this while holding the camera so that
any eraser dust will not fall into the camera.
2. Take out both batteries. Yes, there are 2. I had forgotten about the
smaller Date/Time battery. Also remove the CF memory card.
3. With the batteries removed, turn the camera switch on for 3-5 minutes.
He said that this clears the memory.
4. Turn the camera off and put the batteries and CF card back in.
5. Re-attach the lens and turn it back on.
I did all of this and my camera works fine now. I had to re-enter the date
and time and re-select parameter 2 but my Rebel is now working again
and I'm much relieved that it was something that simple all along. Gary
was very courteous and knowlegable and waited patiently on the phone
while I went though his procedure. He said that I could send the camera
in for service if the problem came back. I just thought I would share this experience in case it might help someone else with an error 99 problem.
Posted on Sep 24, 2008
Tips for a great answer:
Apr 28, 2014 | Sigma AF 70-300mm f/4.0-5.6 DL Macro Super...
Apr 05, 2013 | Canon Digital Rebel / EOS-300D Digital...
Err - 99 is one of the most frustrating messages a
photographer can get because it basically means "there's something
wrong, I'm not sure what it is, but something is definitely wrong". The
error 99 code is a multi use code that Canon uses to alert you that
there is a problem without specifics. I've gotten it on both my Canon
bodies and each time I'd pull my battery and then replace it after a few
moments and the problem resolved, but that is for me. I did notice that
when I would get it my battery was usually getting flat. Once I cleaned
the battery contacts on both bodies the error has not come back.
Some people have also gotten error 99 with a bad card, with a bad connection to a lens or grip but also to more serious problems, too.Your best bet is to take a pencil eraser and clean all your metal contacts (which you have already done) to see if it aleviates the problem. If you have more than one lens try changing lenses and see if you get it with all your lenses. Keep track of whether you get the error with all lenses or just one as it could be a lens that is causing the problem.
notice that you removed the batteries. If you would try that again also
pulling the card, but leave out for at least 20 minutes. This will give
time for the capacitor to discharge all the electricity it's storing so
that everything resets. Replace the battery only and test. If resolved
then replace the card and test again.
Also clean your card and the slot compartment. You can do the card by wiping with a soft dry cloth and the compartment by using a card slot cleaner
If you are still getting an error it's time to have a repairman examine your camera body for further investigation.
Let me know,if needed further assistance.
Hope i helped you.
Thanks for using ' Fixya ' and have a nice day!!
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