Question about Polycom SoundPoint IP 501 IP Phone
I can make calls and recieve calls....but the person on the other end cannot hear my voice. Please help!
I get this same problem. The phone icon turn white and "url call is disabled" I can place calls and receive incoming calls, but cant place outgoing calls, unless the phone is rebooted
Posted on Jun 01, 2008
Ohh this mean, you did not register this extension on your phone system. Create this extension on your phone system. Be sure that password given on Phonesystem is also configured on phone too.
Posted on Nov 14, 2008
To get into the web interface, the default username/password is "Polycom"/"456" (Note that this does not work with Safari 1.2.2.)
To get into the Admin interface on the hard phone, the password is "456". (Prior to v1.3.1, the web interfaces to the phone uses "Polycom"/"SpIp" as the username/password.)
The "user password" (not used much) defaults to "123".
To reset a lost admin password to default: at phone boot, during the 5 second countdown, push/hold 468* on the phone. Enter the phone's MAC address as the password. This will reset network info but keep peers loaded. Tested on Soundpoint IP 650.
Posted on Dec 22, 2009
Testimonial: "Thanx a lot. Although I had managed to find the password for console but the web interface password was still missing. :-)"
This means the phone's SIP application has been erased. You will need
to download the SIP app and BootROM from the Polycom support page, host
the files on a boot server, and then point the phone to this server
from the server menu so the phone will reboot and download the files.
Posted on Jan 12, 2010
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