Call Xerox. If they can't reset it, They will sent you a new Mtc kit. Thay will want that count sheet. Plus, They will not warrenty any kits over 6 months.
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Popular Solutions for Xerox Phaser 8560MFP/D Laser
Our Phaser 8560MFP has been having some seemingly minor issues lately - Frequently failing on...
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Our Phaser 8560MFP has been having some seemingly minor issues lately - Frequently failing on sending faxes, slow to print (almost as if it's holding on to the paper for a few extra moments before sending it out), things of that nature. They're not really serious issues but I assume they're indicative of a broader problem. Do I need to do a firmware upgrade or something? We don't have a service contract for the machine and the boss would greatly prefer not to pay someone hundreds of dollars for something we could do fairly simply ourselves. The copier was purchased in 2006 and I don't believe it has had any firmware or software upgrades but it might have (the copier predates me). Is there a way for me to determine if it has had any? Any advice?