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Some printers won't reset the jam condition until you open a specific door or cover -- even if you've gotten the jam out, they think it's still there until you open that cover. Try opening and closing all of the machines doors and access points, and even pull out the paper tray and push it back in.
If the jam condition still isn't cleared, turn the machine off and back on with the main power switch.
Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:
1. Turn off your copier
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the copier
5. Close all doors and put back all trays
6. Turn on your copier
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Try opening up the back of the printer, usually paper jams are visible from the front when you open up your printer, but on some rare occaisions the paper can be stuck between rolling pins and to see that you must open the back of it by where the power cord is
behind the printer there is the tray that can be opened easily to check if the printer is jammed in or the paper feed sensor is stuck up.just open the back tray of your printer and check.
get back if you require more assistance on this.
look on the control panel if there is a diagram of your printer it will usually light up the area where the paper jam is located.
once you find location of paper jam there is normally a green knob in the area of jam that when you manually rotate it will release paper also open paper drawer check for jam or unplug and plug copier back in somtimes this will force paper out as it resets