Question about Dell Dimension 2300 PC Desktop

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Blank screen - won't boot!

I was suring the net on my Dell dimension 2300 when suddenly, the screen went blue then displayed a message about the system having communication problems with the keyboard... insert system disk and press enter. I had no system disk, so I hit enter and the system beeped several times, then shut down. Now, it won't boot. When I turn on the tower, it acts like it will boot up, but in a few moments, the greet power light fades out, however, the CD and DVD drive doors still open and close at the push of a button (so I think it still has power going to it). Also, when I turn the monitor power on, it comes on bright green for about 3 seconds, then goes orange and sounds like it is going into sleep or hibernation mode. The screen is totally blank. I put the diagnostic disk in the tower and it does nothing at all. I checked all the plugs and everything is snugly plugged in. HELP! Thanks... Karen

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  • Anonymous Dec 26, 2007

    My hard drive is infected with viruses. Do I change/replace the entire drive or can it be cleaned (meaning wipe out all things on it) and redo it again?

  • Anonymous Apr 02, 2008

    I have checked the VGA adapter connection, i checked the pins on both ends of the monitor's data cable and they're all intact. I tried another using another monitor to ensure that the monitor is indeed faulty.
    while using a different monitor to go through windows, I changed all the setting on the power management options to never.

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It sounds like you have either a failing power supply (can't supply enough voltage to run) or a failing motherboard. Open the case and look for swollen or bulging capacitors (caps). Caps should be perfectly flat and not bulging or swollen or leaking. Caps look like little cylinders, like tiny cola cans. DELL along with several other computer makers got a bad batch of semiconductors that would fail after awhile. Let us know what you find out.

Posted on Mar 09, 2009

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Iv had this problem , you'll have to put the correct disc for the comptuer and start over again :) otherwise you mite aswell just throw your comptuer out.

Posted on Dec 17, 2007

  • Sarah harman
    Sarah harman Dec 17, 2007

    try you're local comptuer stores for the correct disc once you've got that try entering it and see what happens. keep proof of you acutally buying the disc as you can take it back to the store if the computer dose/doesn't work and get your money back. hope everything goes ok and : sorry for spammage :

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