I can change personal greeting no problem but need to change greeting for calls coming in on the main line.
Hi
Thanks for using FixYa. Please follow these steps for setting up Additional Voice
Messaging System Programming—
• Program Automatic VMS Cover (#310) to automatically route
an extension’s unanswered calls to the voice messaging system’s Call Answer Service
after a specified number of rings so the caller can leave a message.
• For PARTNER ACS Release 3.0 or later: program VMS Cover
Rings (#321) individually for subscriber extensions to determine how many times
the extension should ring before the call is sent to the messaging system to be
answered. For all other PARTNER Systems: program VMS Cover Rings (#117) for all
subscriber extensions.
• If Automated Attendant Service will be used, set the VMS
Hunt Delay (#506) to meet your business’s needs.
• If Automated Attendant Service will be used, set the VMS
Hunt Schedule (#507) to meet your business’s needs.
If you are installing a voice messaging system with the
PARTNER ACS, you must assign the voicemail ports to Hunt Group 7 to avoid having
the voicemail ports answering all calls immediately.
Please do accept the solution if the issue is resolved or else revert for further assistance.
Thanks
Rylee
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