Question about HP Photosmart 3210 Printer

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Exactly the same problem

All the sudden my 3210 doesn't black anymore, not even a single point. I tried reset + tried to free the ink channel with a wire. no luck.
It is very disappointing that HP keeps quiet, where this is obviously a systematic (hardware?) failure.

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  • thgae Sep 27, 2009

    Additional info to my last post:

    I pushed a wire through the (bottom) nozzle as described already. After several resets the black inc started comming back! But still with intermediate white lines. I hope it will get better after several

    prints. => So all of this looks like dried ink tubes. The question remains: Why does this happen systematically with black but not with other colors?



6 Suggested Answers

  • 2 Answers

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Posted on Jan 02, 2017

  • 4 Answers

SOURCE: HP 3210 black ink problem

I just posted my problem and found the solution on a different web page. It is this and it WORKS
All you have to do is HOLD DOWN FOUR BUTTONS AT THE SAME TIME: ( OK, Cancel, Black , Color ) and turn the power off. Do this at least twice and the unit will power up and go to maintenance. Then it was back to normal.
HP gives you a procedure that doesn't work! They just want to sell you a new one. They must know the solution if and old woman like me can figure it out with help from other people with the same problem

Posted on Jun 26, 2008


SOURCE: HP Photosmart 8250 Ink System

Ink system failures is a very serious problem on HP printer systems. If you have this problem you should be ready to replace your printer. However there are still troubleshooting steps that you can do to try to resolve this problem. try this Ink System Failure Trouble shooting guide.

Posted on Jan 02, 2009

  • 228 Answers

SOURCE: Ink System Failure (Error 0xc05d1381)

To resolve the issue, use the following steps.
Step one: Remove the cartridges
Make sure that the product is turned on and then disconnect the USB cable from the back of the product.
Open the product cover and remove the cartridges.
Close the cover and wait for a message to insert the cartridges to appear on the control panel display.
Disconnect the power cord from the back of the product.
Disconnect the power cord from the wall outlet and wait for one minute.
Step two: Reinstall the cartridges
Reconnect the power cord to the wall, reconnect the other end of the power cord to the product, and then turn on the product if it is not already on.
Open the product cover and reinstall the cartridges.
Close the cover and print a calibration page, if prompted.
Print a self test report to make sure that the product can print.
Reconnect the USB cable between the product and the computer.
Try to print a document from an application on the computer.
If the issue has not been resolved, contact HP to review these troubleshooting steps and evaluate if the product needs to be serviced.

Posted on Apr 11, 2009

  • 2 Answers

SOURCE: Ink System Failure HP C5180

-------solution 1---------
HP C5180
Hidden tech menu For resetting and repair, FIX UIAUX
Fixes error 0xc18a0507 error ink system fail
press <left arrow> then press <setup> button together
then press <ok>once support R0631m comes on screen

right arrow 2 times to the System configuration menu
then <ok>
then <ok> to select and ok to confirm reset error.
then <cancel> to escape ( all of witch are onscreen instructions.)
presto restart and no further error
------------- solution 2 ----------------------------------
HP C5180 All-In-One Printer HARD RESET:
Hold down HELP + OK button and unplug printer
Hold down HELP + OK button again as you plug the printer back in.
Then power it on, if it doesn’t power on automatically.
Be Safe: keep holding the buttons until the printer turns itself off. (It took mine less than a minute.)
Now you can release the buttons and simply power it back on.
I got an error message about “improper shut down” since I unplugged it w/out powering down. After I clicked “OK” the printer was just fine and didn’t mind anymore. And now I can print.

Posted on Sep 21, 2009

  • 1684 Answers

SOURCE: "ink system failure Error: 0xc19a0003"


The "Ink System Failure" error is causes by air in the ink feed tubes. We have a step by step guide purging the air from the feed tubes posted on our web site. Go to our site at:, click on the printer repair link and then the HP link. Follow the steps and you should be back printing in no time at all.

I hope this helps, If so please rate our solution.

Corporate Computer

Posted on Jan 03, 2010

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1 Answer

My HP photosmart 3210 skips lines on the black ink only. The other colors print fine.

(The obvious) Replace the black cartridge. Even if ot says you have ink you could have a faulty cartridge, even if it has worked fine in the past. (The not so obvious) Clean your printheads/nozzles. Repeat the process a few times.

Apr 27, 2011 | HP Photosmart 3210 Printer

1 Answer

Color ink cartridges not working. I tried cleaning the printer heads many times and also followed pineworks' suggestions. Still doesn't work. I even put in some new ink cartridges. Only the black cartridge...

turn printer off. take all ink cartridges out. look at where the ink is dispensing to see if the tape is still on the cartridge of blocking the ink from coming out, if so remove. when touching the area where the ink comes out, be very careful.
look into the printer where the ink dispenses into the printer, look and see if anything is blocking the hole.
hope this works and good luck

Apr 30, 2010 | HP Photosmart 3210 Printer

1 Answer

I replaced an ink cartridge because the printer stopped working and showed a message that the old cartridge is empty. However after putting the new one in but the printer still refuses to work and shows...

maybe the cartridge is wrong, release it and clean the electrical contacts, put them again one by one, if notting happen, try this
Solution As the printer operates, it moves ink from the ink cartridges into a printhead reservoir. The printer does not deliver a message when an ink cartridge goes empty, because it still has ink in the reservoir. The printer continues printing until the ink level in the reservoir falls to a first trigger point - then a message appears advising the printer owner to Replace Cartridges Soon . At this point, other cartridges that are empty but have not reached the trigger point are also mentioned in the message, to save trips to the retailer. After the first trigger point, the printer can continue printing until ink levels in the reservoir reach a second trigger point. At the second trigger point there is only enough ink left to perform vital servicing tasks, and a new message appears, saying Ink Cartridges Empty . The options offered depend on the usable inks remaining. If no options are offered, the cartridges indicated must be replaced before printing can continue. The Ink Cartridges Empty options are described in the table below: Ink colors out Option Print mode possible All Cancel None Black


Cyan, Magenta, or Yellow (any or all) Black only Continue with other colors Cyan/Magenta/Yellow mode (composite black)

Text and photo quality will differ from those printed when all colors are available Light Cyan or Light Magenta (either or both) Cyan, Magenta, or Yellow (any or all)

(Black still available) Print with black ink only Grayscale

Apr 07, 2010 | HP Photosmart 3210 Printer

1 Answer

I have HP Photosmart 3210 All in one. I use nebs

Solution for 3200 series HP prints that no longer print black.
I have followed the directions on using "Non-Acetone" nail polish remover and it works.

I will add a few more details on working this solution. READ all these instructions before you attempt this.

1. The brand of nail polish remover that I used was "Cutex" but the bottle should say, right on the outside, "Non-Acetone" or "Acetone Free." This is what you need to clear the blocked ink receiving nozzle and or ink feeding tube.

2. The best syringe to use is a small "3 cc" type. I started with a "10 cc" but the diameter size of the syringe hit up against a square piece of the plastice molding on the printer. The smaller one does not.

3. Pull the ink cartridge out, locate the two ink receiving nozzles on the printer. They are small, less than 1/4 inch long. The bottom receiving nozzle on the black was plugged on my 3210 HP printer.
(The nozzle fits into the stem on the syringe.)

4. Pour some the "Non acetone" nail polish remover into the cap of the polish remover bottle. **** up 2 cc's of nail polish remover, hold up the syringe and remove any air until some nail polish remover comes out the end.

5. Get a flash light in one hand and illuminate the nozzle and the syringe in the other hand and insert the nozzle into the end of the syringe (no not try to have a needle or filler needle on the end of the syringe-it makes a mess).
a. Slowly apply pressure to the punger of the syringe. Very little will go in initially but when it does--slowly pull the plunger back. The solution will turn black.
b. Do this process 3-5 times until you can inject get about 1cc into the nozzle. Once this happens you can try to **** it back out. You will not get it all back but it helps break down the clog.

6. Once you can get 2cc's into the nozzle try the other nozzle to see if it is plugged as well. The nozzle that is plugged will offer a lot of resistance and you may have to push hard to get the initial amount in, BE CAREFUL not to push the clog way into the tube--repeat process 5b until it pushes a little easier.
a. The nozzle that is not plugged will offer very little resistance when pushing on the plunger.

7. Once you are at this point, run a "Clean print heads" and then "Align printer" from the printer menu. a. Push "set up" button on left side on menu panel. b. Push down arrow to item 2 on the display window "tools" and you will find "Clean print head" & "Align printer."
Run this a couple of times you should start to see some black ink printing on your paper (make sure there is ink in your cartridge)

8. Initially, the color will be gray. Next, go to your word processing program and make a document that has one inch wide lines on it. Run about 8-10 lines on a single piece of paper, adjust the ink flow to auto/600 dpi on the properties menu of "print" and print 10-15 pages of this to get rid of all the nail polish remover in your print tubes that lead to the print head. The color will start with grey and eventually turn black. You will know the nail polish remover is coming out because the paper will smell like finger nail polish remover.

Try this and it should work for you as well.

Feb 17, 2010 | HP Photosmart 3210 Printer

1 Answer

Black Ink shows empty even after installing on HP Photosmart 3210

These cartridges are really only ik resovoirs for the printer. It does have an ink flow sensor, though. If the printer does not recognize the ink level, it is possible that you got a cart with a bad chip. I refill these alot, and all you can really do is check the chip on the cart and make sure nothing is on the contacts...otherwise replace. A good step would be to put the old cart in and see what happens...

Mar 10, 2009 | HP Photosmart 3210 All-In-One InkJet...

1 Answer

HP 3210 Multi-page print problem

Dear Martin Luke,
Take a look at the posts on "black ink problem" on this site. There are 9 offers of solution.

Many of us with this defectively-designed model have the same problem. Some say the answer is to do with button pressing, but action may need to be more radical and messy, and involves forcing the blockage out of the ink feeder tube etc.

Good luck!

Dec 30, 2008 | HP Photosmart 3210 Printer

3 Answers

Error 0xc18a0207

turn the printer off while pressing the following key (it perform a cold reset )
cancle+ok+color+black for 3210

then swich it on

do it twice the your printer is alive .

Aug 18, 2008 | HP Photosmart 3210 Printer

2 Answers

Ink system failure


Please click on the web link given below and perform the steps as provided in the web page.

Else please chat with HP online technical support.
The chat support is free of cost, where you can chat with HP online technician.

Have a great day!

Feb 21, 2008 | HP Photosmart 3210 All-In-One InkJet...

2 Answers

Wont print in black.

I have had this problem on a c6180. Got a replacement printer in December, however, am getting same issue now. Cartridge replacement no help including master printer reset and various other procedures. Am on with HP now....again....

Dec 03, 2007 | HP Photosmart 3210 Printer

4 Answers

Error code 0xc18a0406 ink system has failed,

The OK-cancel-black-color procedure is to be done when turning the printer **OFF** not on.
Then when you turn it back on you'll see "NVRAM RESET" (or something like that) on the display.
It might take a couple of tries.
This is a fix if the problem is not a hardware failure. This same "ink system failure" error also displays if there is a hardware failure and this cannot be corrected with the button/power off technique.
Good luck.

Sep 30, 2007 | HP Photosmart 3210 Printer

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