I have a Cricut Expressions that is out ofwarranty. A plastic part thatholds the cutting blade in place broke and, when I phoned Provo Craftto purchase a replacement part, I was told that they don't sell replacementparts because it would be too complicated to repair. They offered tosend me a refurbished machine for $200.00 plus shipping and handlingafter I send them my broken machine. Shipping costs to send and receivewould be estimated at $70.00 so, bottom line is, my $400.00 machinewould cost me $270.00 to repair! My husband happens to be very talentedso he machined a new part out of aluminum (this one won't break) andrepaired my machine with a little bit of his time and a few pennies(well, maybe the aluminum he used cost a little more).
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If your Cricut machine is not cutting all the way through your material, or is only scoring the material, choose a machine below for specific troubleshooting tips. Fortunately this issue can usually be resolved with basic troubleshooting.
Remove the blade housing, then remove the blade and ensure that there are not any bits of paper stuck to the blade or lodged inside the blade housing. Ensure that you replace the blade housing correctly into the machine. Once clean, test your cuts again. If the blade and housing are already free from debris, or cleaning it did not help, proceed to 3.
Try an arm buoyancy test: gently press down on the black arms that surround the blade housing and then release them. Do they bounce right back up, or do they stick or rub in any way? If they stick or rub, please contact Customer Care through one of the options below for further assistance. If they bounce right back up when released, proceed to 4.
Increase the machine pressure settings and try your cuts again. If this does not change the cut result, proceed to 5.
Increase blade depth by turning the dial at the top of the blade housing. If this does not change the cut result, proceed to 6.
Perform a Hard Reset on the machine. If this does not help, proceed to 7.
You say you have a Cricut expression 2 but you say quote"...of how to reset the machine including the rolling of the dials up and down three times!" The problem I have in sorting your problem is that the Cricut expression 2 does not have wheels which work the speed, pressure and size. If you have an expression version 1 machine then there would be 3 wheels on it to adjust the speed pressure and size. Obviously if you have had the machine for 4 years it is out of warranty and I am not sure just what the person did to "fix" your problem. I do recollect a video on you tube with a similar problem however looking at the video he mentions that once it is fixed the blade housing should bounce up if you push it down, does your housing now do the same as the video. In the video Evan did he mentions at the end that the soldering of these wires may not take the first time so this may be a point to check as he mentions that it was travelling the machine that caused the wires to break in the first place. The youtube.com video I am speaking of is http://youtu.be/n7LJnfPdd08,by Evan Craftman. I am assuming that when you called cricut support you called the UK support line. I often speak with support in the USA being from New Zealand it is an overseas call however I have found them very good. If you are able to I would like to see a video of just what your machine is doing. If you dont want to post it here you could email me email@example.com.
I do feel very sad that you don't wish to try the Explore as I find it a surpurb machine. I have had my Expression version 1 since early 2009, I have added every Cricut to my family of cricuts and own 3 expression 2's and now an explore. If you had bought a computer 4 years ago and you currently took it to a repair person to get it fixed I am sure their first response would be it would be better to get a new one. Your computer boards appear to be fine maybe you need to take the video to the person who did your fixing as most people who do this sort of work would not understand how the machine runs. I hope this helps and you can get your Cricut working again. If all else fails you may be able to buy a 2nd hand one cheep and have your repair person change the carriages completly.
Sheila, After much useless searching and an hour on hold with Cricut support, I finally got an answer. It would seem that the cradle arm is not a replaceable piece. Cricut can not supply anything to fix the problem. However, I have found that if you can get the cradle arm back into position you can lock it into place with the thumb screw. It will still hold the blade housing and marker/pen housings, you just have to be careful when removing them to make sure you don't damage your project. Hope this helps.
My housing was not going up or down. Every time i wanted to make a cut it dragged and cut shapes in half. So when I took it apart I pushed it up and down myself and noticed that it was very difficult. So where you see the coils, I lightly sprayed WD40 (my cricut is out of warranty, I would not advise to take apart if you are still under a warranty). I lightly sprayed until it was easy to move up and down. When your done be sure to wipe any access WD40 that dripped to the bottom. This fixed mine and thank goodness because I was close to pulling out my hair! Hope this helps someone else!
After having the Cricut for many years, I finally figured out how to cut the intricate cuts. Use multi cut 2, speed on med (3) and pressure on 4. I also keep my blade at 4. It takes a lot longer to cut but it cuts out good!
I was reading lots of forums and tech support pages on how to get my Cricut back online. I went to the store and got the Deep Cutting Blade & Housing and I got two replacement blades for the original housing that came with the Cricut. I also bought a pack of new mats. I replaced the original blade with a new one, used a new mat, and tweaked the depth and speed of my cuts and my little Cricut is whirling again!
Make sure your cricut is off when you plug it
into your computer via usb.
Make sure your usb cable is
plugged directly into the machine, and not to a usb hub.
up the DS Once the DS is
fully loaded, choose HELP > UPDATE FIRMWARE.
cricut machine, hold down the STOP button. Keep holding it down and
briefly hold down the power button. Keep holding down the stop button
and in about 3-5 seconds, you will hear a beep. That means you are good
"update firmware" screen on your computer, select the model you have and
then click "begin updating now"
Go and read a magazine or
make a cup of tea because it takes a while to update. If it goes really
fast (no matter how cool your computer is) it means it did not install
properly and you will probably have to do it over again.