Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: Can't eject tape
The main chassis has a problem with it its very easy for them to break when that happens it needs to be replaced sorry if you need the tape i can post back how to get it out you would need to take it apart but its easy
Posted on Dec 22, 2007
SOURCE: ultrium tape stuck
I highly recommend that you contact Certance for assistance. Tape drives are expensive and you don't want to risk damaging it.
If you are feeling brave you could see if you can manually eject the tape.
Remove the tape drive from the chassis and look for a manual rewind screw on the bottom or back of the drive. This is provided on some drives to allow you to manually wind the tape back into the cartrige and eject it.
I hope this helps.
Posted on Aug 11, 2009
can you detail the model No or compaq spares No for the drive - the clicking makes it sound to me like a DAT but unable to proceed without more info.
If it is a DAT (compaq used both Sony and HP mechs) try disconnecting the scsi cable from the scsi card, rebooting the drive and trying again.
If that doesnt work try a 00pt screwdriver in the manual eject point of the drive and unload manually (about 1000 turns!)
Failing that try www.tape-drive-repair.com as they are pretty good price wise for a repair / exchange
Posted on Aug 24, 2009
For that you can try to press and hold the eject buttonfor 30 seconds if the tape doesn't came out then reflash the drive firmware revision.
After all that is the issue persists you can try to:
manually remove the tape by removing the top cover
Locate recessed thumb wheel
Rotate thumb wheel counter-clockwise until you feel resistance. Wheel may spring back when you release it. This is OK.
Locate hole in bottom of drive. Insert #10 Torx driver and rotate clockwise until tape ejects. If there is a lot of tape on the take up reel, this could take some time.
Rotate thumb wheel clockwise to eject the tape.
Posted on Aug 12, 2010
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