Question about HP Photosmart C6180 All-In-One InkJet Printer
I am asked repeatedly to clear the paper jam and reinsert new paper into the tray by my printer. I have checked around the print cartridge, the paper tray, and I even tried to remove the whole paper tray, but nothing seems to work.
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Posted on Jan 02, 2017
HP's answer to your question.
Posted on Nov 09, 2007
Follow the steps below until the above issue is resolved. All of the following steps may not be necessary to resolve the issue.
Step one: Clear any paper or carriage path obstructions
the link below to open a new browser window with specific instructions
about how to clear paper jams. When you have completed paper jam
removal instructions, return to this point in these instructions to
continue resolving a carriage stall.
Click here for information on resolving paper jams (c00107909). (in English).
Moving the carriage
NOTE: 12If the front panel overlay is already installed, proceed to the next step.
NOTE: If the product prints when plugged directly into a wall outlet while unplugged from any power strips or surge suppressors, the power strip or surge suppressor may not be allowing sufficient voltage to reach the product.
Posted on Feb 09, 2008
Here's what you do. Take a look at the photo below.
Open the cover of the printer, where the ink cartridges are located. Behind the ink cartridges is the carriage, which is a box that moves side-to-side on a pair of rails. It's the thing that sprays the ink onto the paper.
You have to reach in with your hand and slide this thing to the center. Then, look to the very sides, left and right, for any bits of paper. If you look at the second picture, you can see my finger pointing to a small bit of paper that tore of and got jammed into the side. See the little crumpled bit of paper? It's preventing the carriage from sliding all the way to the right. You could have little bits on the right or left side. I had to reach in with needle-nose pliers to grab the paper bits out, but maybe your fingers are small enough.
Once the little bits of paper were out, I was back in business. Good luck!
Posted on Apr 20, 2009
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