Question about HP JBL Platinum Computer Speakers

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My speakers wont install!

I have a Compaq computer with the PLatinum JBL series speakers. They worked perfect until I did a full system recovery. Ever since I did that they won't work. The turn on I plugged them into the right port in the back of the tower. And my computer does'nt read the hardware. I try to run a prgram where it wil read anything plugged into my computer so it can install it,but it won't read them. I looked under the options and it won't let me adjust the volume because it says i don't even have speakers plugged in. I called the 1800 number and they were absolutely NO help. So can someone please help me I would like to try and fix the problem so I can hear stuff on my computer! Thank you so much

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  • savannah121 Dec 17, 2007

    yeah headphones don't work.its a compaq7500 from 2002. I think thats all the model info. Thank for taking the time to help me on a very frustrating subject for me. Thank you if you need more info please let me know

  • savannah121 Dec 17, 2007

    oh yeah btw its a windows xp,im not sure if thats what you meant sorry...thanks again

  • helplz Dec 28, 2007

    speakers worked until we moved. everything isplugged in correctly. i dont understand the help givin

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Try a headphone, if u cannot hear anything, you will need a driver for your soundcard. Post your computer model and i can get a link for download the drivers.

Good luck

Posted on Dec 17, 2007

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1 Answer

Where can i find my platinum jbl series speakers driver? my monitor is compaq v7550..thx a lot if u able to help me..


> where can I find ...

Nowhere -- speakers are electro-mechanical devices -- accept electrical power and move the speaker-cone, to create air-waves which your ear interprets as sounds.

They are not electronic devices that require software and device-drivers to make them work.

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If you don't mind using eBay, go to the link below - make sure the seller has at least 10 sales transactions and has 100% positive feedback for peace of mind. Kind regards
http://shop.ebay.co.uk/items/_W0QQ_nkwZplatinumQ20JBLQ20seriesQ20speakersQQ_armrsZ1QQ_fromZR40QQ_mdoZ

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