Question about Creative Labs ZEN SLEEK MP3 Player

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Creative Zen Frozen

My son plugged his beloved Zen into a shower device that he has used for the last year. The last time he plugged it in it froze. The screen will come on but won't play anything. Any ideas?

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Re: Creative Zen Frozen - Creative Labs ZEN SLEEK MP3 Player MP3 & Digital Media Players


Posted on Dec 17, 2007

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My creative Zen is frozen

My creative zen froze as well but if u check the bottom of ur zen there is a reset button that just turns it off and on again sorry if it doesn't work ur welcome if it does!!!

Dec 27, 2009 | Creative Labs Zen Digital Media Player

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Zen mp3 screen frozen

support for ZEN mozaic on the internet

next go to Knowledgebase Solutions
entering the topic "frozen" will give a list of various solutions

Jul 14, 2009 | Creative Labs Creative Technology Zen MP3...

2 Answers


There is a small pin hole reset button, you will need a small pin to push the button on the inside, hold the button for about 20 seconds.

Dec 29, 2008 | Creative Labs Zen Touch MP3 Player

5 Answers

My Creative Zen Frozen in Docked Screen


The following worked for me. Go to the Creative Zen Support warranty info page of their site:

I ran the recovery tool with my zen connected to the computer and it changed from being in a docked state to updating firmware, after it had done this it worked fine again.

Aug 02, 2008 | Creative Labs Zen Digital Media Player

5 Answers

Creative Zen V Plus Frozen on the product title screen

this helped me as after it rebuilds the libary then it always froze on a song let the battery run out!
this worked for me straight away and i had tried loads of other ideas this actually came from the tech guys !!!
  1. Detach the player from the PC if it is connected, and turn off the player.
  2. Press and hold the Play button while powering on the player.
  3. When the player displays the Creative logo, release the Play button
  4. Select Format (All) and select Yes to format the player.
  5. After the player has finished formatting, select Reboot.
  6. Re-transfer the tracks to the player.

Feb 16, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

My zen. it's frozen.

"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +

Jan 22, 2008 | Creative Labs Zen Micro MP3 Player

1 Answer

Zen Vision: M Frozen for good?

. How to reset Zen v +

Zen Vision:M Not Responding SOLUTION! to No Charge, Device Not Connected or Recognize
If that doesn't fix it try the USB cable

Jan 15, 2008 | Creative Labs ZEN Vision:M Digital Media...

4 Answers


read this:

Dec 12, 2007 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Creative Zen V Problem

remove the battery and the usb then plug back in. if that doesnt work hit the reset button (if this one has one)

Dec 06, 2007 | Creative Labs Zen V MP3 Player

1 Answer

Froze in the middle of a song.

Thank you thank you thank you a billion times, you just saved my life (well, at least my zen's). Did as you said, my Zen Touch 20GB is rebuilding it's library right now. Oh, now it's done. Everything's still there, awesome. Thank you!

Mar 03, 2007 | Creative Labs Zen Touch MP3 Player

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