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My external hard drive no longer works, it appears to start but 30 sec later stops, it isnt recognised by windows. Any ideas?

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  • MiAGon
    MiAGon May 11, 2010

    Is the drive making any unusual noises? Something new you have not heard before? Try re-seating the cables and reconnect.

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  • Master
  • 696 Answers

Hi,

Lots of ideas, first things first, try it on a different computer. Sometimes software glitches get in the way, if it works on the other computer, we'll know it's the computer at fault, if it doesn't we know it's the drive. Second, if it also fails on the other computer you should swap the drive into a new external enclosure. If you're not sure/confident how to do this, take it to your local PC shop and have them do it for you, have the drive tested in the new enclosure. If it works in the new enclosure, buy the enclosure, problem solved, if it doesn't, let me know.

If the above suggestions fail, then the actual drive inside the enclosure is damaged. If this is the case you will need to enlist the help of a pro to retrieve any data on the drive. If you need a pro, let me know you location(Country, State and City) and I will give you some recommendations for your area. Once you pick a facility I will refer you into the choosen facility.

Hope this helps FixYa,

Chris

Posted on Sep 27, 2009

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