Question about GE Profile PFS22 33" Artica French Door Refrigerator w/ 22.2 Cu. Ft. Capacity, ClimateKeeper System ...

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GE Arctica Profile getting too cold, temp set to 37 actual temp is 25-35

Model #PSS27SGMD BS. It's a side by side, freezer works properly. Fridge gets too cold. Water bottles begin to freeze. Salad drawer freezes everything.

We replaced the climate control board and the mother board and the problem remains the same. Unit is about 7 years old.

Thanks for your help,

John

jkelly8870@comcast.net

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  • 4 more comments 
  • DIY John Dec 17, 2007

    Bgillespie, thanks for your reply. Actually, GE dropped the money. When the fridge was new the fan was hitting the fan housing and making a lot of noise. We had several technicians out to look at the problem. Each guy ordered parts, when the parts arrived they (GE) sent a tech to install them, that tech would tell us they were the wrong parts and order more. So, we had lots of parts, finially, GE agreed to replace the unit. We kept the parts!



    I'll check the damper door tonight and report back

  • Anonymous Mar 25, 2008

    THE TWO BOTTOM DRAWERS FREEZE EVERYTHING EVEN WHEN I PUT QUICK THAW ON IT STILL FREEZES! WHAT IS THE ISSUE? IT HAS BEEN THIS WAY FOREVER WETHER I HAVE ALOT OR LITTLE IN THE DRAWERS, IT DOESN'T MATTER.

    PENNY

  • rulay Mar 01, 2009

    The refrigerator continues to get too cool and the temperature set device appears to ignore my efforts to raise it up to the recommended temp of 37 degrees. The frig is indicating that it is set at 30 degrees which is freezing items in the vegetable bins.

  • Anonymous Mar 06, 2009

    Our refrigerator is doing the same thing.  Temp is stuck at 30 degrees (freezer is fine) despite our efforts to reset at 37.  Everything is frozen - milk, water, food etc.


  • Anonymous Mar 18, 2014

    Keeps eventually getting colder - 7 to 8 degrees below setting, usedually dead on 37.

  • Anonymous Mar 28, 2014

    we have an e2 error code..replaced the main board last year because we had the same issue freezer is freezing fridge is not cold

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Wow, so you dropped some money into it, eh? I would take a look at the damper door asslb(DIFFUSER). located at the very top left of your refrigerator section in back. It has a motorized door that opens and close's and it may be stuck open. More than likely it is broken and needs to be replaced. GOODLUCK!!!!

FYI: All your cold air in your refrigerator comes from your freezer!

Posted on Dec 17, 2007

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