Question about Kenmore 73502 / 73504 / 73509 Bottom Freezer Refrigerator

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Not working at all

I have pbf2555hew freezer on bottom both fridge and freezer stopped workning. makes noice like ice maker tryn to fill but that is not the problem

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Yours has a control board and you are the only one today that had their model number. The control board is inside the refrigerator and controls temperature and defrost, if it fails the lights will work. I want to believe that is your problem and if you want to save some money and know how to use a OHM meter or find someone that can I will do my best to help out. I have the service manual and think we could unplug have a look at the board and check around with a meter for voltage in different places. Most people I never hear from again because they need their fridge. If you would like the manual and feel you can help me lead you through this I'm ready, Let me know, Thanks, Sea Breeze

Posted on Oct 14, 2009

  • John Tripp
    John Tripp Oct 14, 2009

    Below is a photo of the control board part 12868513 but we may need to check some other things. You can find that board below

    Click Here=> Appliance Parts Point and Click Part # 12868513

    Or Here=> REPAIR CLINIC

    SEA BREEZE TIP'S

    If you have questions or need more assistance feel free to let me know, Thanks, Sea Breeze

  • John Tripp
    John Tripp Oct 14, 2009

    Here is a link to the service manual for your model Click Here=> PBF2555HEW don’t be confused if you see different parts than yours because Maytag covers many variations of that model and if you need help let me know, Thanks, Sea Breeze

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Posted on Jan 02, 2017

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Check the ice maker fill cup, it could be full of water or ice and all the water misses the ice maker. Check the fill line in the freezer to make sure its in the full cup to the ice maker. CHeck the drain under the evaporator in the freezer to see if it is open and obstructed. Thats what I would look for. Good Luck

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If your trying to save a service call you have your work cut out for you. The ice maker is a unit that sits by itself attached to the wall or part of the freezer wall.

There are many reasons why you do not get ice and I will list them.

1- Temp of freezer got too cold and has frozen the pipe that feeds the water to fill the icemaker.
check to see if the icemaker has any ice in the area that fills and makes the cubes.
If the pipe is clogged, very gently put a small tipped screw driver in the fill hose that sites over the ice making row in the ice maker. Be careful you do not push your screwdriver out the back of the refer.
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2.- check to make sure your water feeding the fridge is on. There is an on off valve to allow the water to feed the icemaker when it needs to fill. This could be bad. there are reset proceedures for the fridge, but unplugging the entire frige for 1 minute and plugging it back in you can listen for the the valve to come on and see if it fills the ice maker resevoir.

3. If it fills and freezes the ice resevoir, then the sensor in the ice tray does not sense the frozen ice and will not cycle and kick cubes. At this point, unless you are super tech, you will need to replace the entire icemaker unit.

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1 Answer

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You said, Bottom freezer works fine, but upper refrigerator has no cold air

Is your freezer so full that it is packed to the top especially in the rear?
Refrigerators and freezers share the air from the compressor and travel through vents in the rear of the freezer and fridge.
Sometimes it can effect the cooling in the fridge if the freezer articles block the vents!


The water overfilling in the ice maker is an ice maker problem only.
When we install an ice maker there is a short white plastic tube that we push through the rear
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Also you need periodically to remove the front grill down in front of the fridge and gently run a refrigerator brush under the coils to clean out the dust that may block air flow over the coils.(the coils are metal black tubes that run back and forth along the bottom of your fridge.
The vacuum will not reach in to that tight space. That's why they make a special brush for this chore.
Let me know how you do?
Huuum {
Bottom freezer works fine, but upper refrigerator has no cold a

Let me know.
Huuum
Please remember to leave a rating.

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