Question about Logitech Harmony 890 LCD Remote Control

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With Logitech Harmony 880 Pro, it won't charge on the base station and I can't open the battery compartment!

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Generally there are three possibilities (apart from the battery going bad) that can cause your battery not to charge:

1) Some folks have reported that the battery is not sitting tightly enough in the battery compartment. You can try folding a small piece of thin cardboard and place it between the battery and the back of the compartment. This will push the battery towards the front of the compartment and create a tighter connection against the contacts. To open the battery compartment you need to push the top part of the battery cover (where the indentation is) down firmly (don't be shy), and slide the cover backwards. Do not try to pry the cover up.

2) There have been reports of problems with some of the charging cradles in which the remote does not make sufficient contact with the contacts in the cradle. To ensure that the remote begins to charge, place it in the cradle and listen for a single beep. The slide show should start and then, after a few moments the screen should darken. If you hear two beeps at any time, it means that the remote has lost contact with the charging cradle and has 'woken' and is no longer in charging mode. Wiggle the remote to ensure that it is sitting in the cradle and making contact. There are also some fixes that can be done of the cradle itself, including opening it up and adjusting the height of the contacts. Others have had luck cleaning the contacts on the remote and the cradle with alcohol or a contact cleaner like DeoxIT. Still others have actually sanded down the plastic surrounding the contacts on the outside of the remote in order to bring them closer to the cradle contacts.

3) If you still have trouble after you have tried everything above, there may be a loose connection inside the remote itself. There is a very small plug that connects the charging terminals on the remote to the battery compartment. In some cases, this plug can become loose (especially if the remote has been dropped). If all else fails, you can open the remote and check to make sure that the plug is completely seated or attempt to push the terminal contacts slightly farther out. However, most people have found that altering the height of the contacts on the charging cradle is a better way to go. If you want to open the remote, do the following: remove the two screws - one in the battery compartment and one at the top of the remote. Then, using your thumbnail (this is really the best, unless you have a thin, rigid piece of plastic. A part of a credit-card may work), force your nail between the two halves of the clamshell casing near the bottom of the remote on the left or right side. Once you get your nail (or plastic) into the remote, angle it down at about 45 degrees and simply slide your hand up one side. This will release all the locking tabs very nicely without marring the surface of the remote. Then do the same on the other side. Once you are done exploring, simply realign the two halves and snap them back together.

Posted on Mar 07, 2010

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I bought a new battery and it is still not charging when I put it on the holder. It's a 880 Pro


Hi, this is a common issue with the Harmony 800 series. What I do, is use an elastic band to keep the remote firmly in place on the charger, so that it does not lose contact.
Hope it helps.

Jul 28, 2011 | Logitech Harmony 880 LCD Remote Control

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Follow this link to download a pdf version of the operations manual.

I hope that helps.
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on Apr 30, 2010 | Televison & Video

1 Answer

Any known fixes for Logitech Harmony 880 universal remote when docking station won't charge a fairly new battery.


As an 880 owner myself, I think this is a common problem and documented out there on the internet.
This has happened to me a lot. (Okay, it's actually stopped now as the charged remote keeps shutting down and going into test mode.) But, back to your battery issue - I believe that the charging pins in the dock don't properly contact the equivalent pins on the back of the remote.
Try cleaning them with a Q-tip and rubbing alcohol, then press down. You should hear one beep only - if you hear a beep followed by another beep, the unit has made contact then lost it.
Good luck! I think this really is a design flaw.

Aug 25, 2010 | Logitech Harmony 880 LCD Remote Control

1 Answer

Harmony 880 not charging


If your Harmony remote is not charging on the base, try pressing down on the remote, and wiggling it around. It's just that the pins are not making contact.


If pressing down helps, you can fasten it on with a elasitc band or something so that it keeps charging. If that does not work, then you will probably need a new charger. Good news is that they are only about $10 if you buy it right from Logitech. You can call their sales line at 1-800-231-7717.

Hope that helps you out.

Apr 05, 2010 | Logitech Harmony 880 LCD Remote Control

1 Answer

I have a harmony 880 remote. Won't charge now.


Generally there are three possibilities (apart from the battery going bad) that can cause your remote not to charge:

1) Some folks have reported that the battery is not sitting tightly enough in the battery compartment. You can try folding a small piece of thin cardboard and place it between the battery and the back of the compartment. This will push the battery towards the front of the compartment and create a tighter connection against the contacts.

2) There have been reports of problems with some of the charging cradles in which the remote does not make sufficient contact with the contacts in the cradle. To ensure that the remote begins to charge, place it in the cradle and listen for a single beep. The slide show should start and then, after a few moments the screen should darken. If you hear two beeps at any time, it means that the remote has lost contact with the charging cradle and has 'woken' and is no longer in charging mode. Wiggle the remote to ensure that it is sitting in the cradle and making contact.

3) If you still have trouble after you have tried everything above, there may be a loose connection inside the remote itself. There is a very small plug that connects the charging terminals on the remote to the battery compartment. In some cases, this plug can become loose (especially if the remote has been dropped). Opening the remote and checking to make sure that the plug is completely seated is another thing to check if all else fails.




Dec 11, 2009 | Logitech Harmony 880 Universal Remote...

1 Answer

Where is the place to open the battery?


Number 1, there are 2 versions of the Logitech 880 Harmony:

You have either the (standard) 880 Harmony, or
the (PRO) 880 Harmony.

Number 2, BOTH versions require a BASE UNIT to RECHARGE the batteries.

I have located the user manual for the standard model here:

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/fattach_get.php?p_sid=36tFryOj&p_li=&p_accessibility=&p_redirect=&p_tbl=9&p_id=5135&p_created=1152806515&p_olh=0

Alternately, the user manual for the "PRO" model is located here:

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/fattach_get.php?p_sid=ZaqdtyOj&p_li=&p_accessibility=&p_redirect=&p_file_id=325891&p_tbl=9&p_id=3693&p_created=1208548871&p_olh=0


Hope this helps!

Dec 03, 2009 | Logitech Harmony 880 LCD Remote Control

1 Answer

How do you open the battery compartment of a logitech 880 remote


The compartment opens with no tools. Just push the cover toward the bottom of the remote. It will open.....I promise

Oct 10, 2009 | Logitech Harmony 890 LCD Remote Control

2 Answers

Logitech harmony 880 won't charge


Clean the leads on both the charger and on the remote itself with rubbing alcohol.
We had this problem (it would lose connection periodically for no apparent reason, then eventually wouldn't even register that it was set down). The leads sure looked clean, but shining them up with rubbing alcohol (recommended on one of the Logitech boards) got it to start charging again.

Mar 31, 2009 | Logitech Harmony 880 LCD Remote Control

1 Answer

Remote control could not be charged at its base


I have the same remote. Clean the contacts on both the remote and the charger base. Then place the remote in the charger. If it does not start charging, wiggle the remote back and forth in the base while pushing down gently. It should begin charging. I have found I must clean the charging contacts every few months.

David

Mar 26, 2009 | Logitech Harmony 880 LCD Remote Control

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