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Re: Scanner doesn't work
You need to have the Home center software installed on your computer.The home center software has scanning drivers of the printer.If the printer says scanning,may be the drivers on computer are not taking commands from printer.
Kindly mention the name of printer.Kodak has recently launched a new version of software 4.2 . It usually solves the issues relating to scanning and printing from computers.Download the latest version of software from www.kodak.com/go/downloads.
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If it is your first time using your printer, then you need to install the driver for it to work.
If you have used your printer without any problem before then, there are two possible reasons why your printer/scanner is having that issue:
1. Connection error 2. Driver problem
First thing's first. Restart your computer and your printer. there are times that computers and printers just need a restart for it to work. Yes, it's strange but it's how things work with machines. They need rebooting to work smoothly.
If rebooting your computer and printer won't fix the problem. Here are the things that you can do.
1. Connection error: . a. Turn off your printer and turn it back on. Try scanning, if no go.. proceed to step b.
b. Unplug your printer from your computer and unplug it's power cord and press and hold the printer's power button to 5-8 seconds to completely drain the power. Plug it back in to the wall outlet leaving the connection between your computer and the printer still unplugged. wait until your printer completely turns on. Plug it to your computer and do the scanning process.
If all steps above don't work, then you need to check the driver.
Uinstall the driver of your computer by going to the control panel. After uinstalling it, then reinstall it by using the dvd that came with your printer. Follow the on-screen instructions and try scanning. It should work.
A quick to fix to most communication problem is to reboot your system. Disconnect the printer from your computer. Reboot your computer. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Try to scan again. When scanning using the scanner glass, the scanner light will move across the glass to scan your original document. The printer will then process the image and sends it to your preferred application on your computer.
1.Turn on your computer and wait for it to boot up, then turn on your printer.
2.Locate the " HP Image Director " icon on your computer and double click it.
( This icon was placed there when your printer was installed on your computer )
3. A screen will appear showing the scanning options available on your printer.
4. Place your document or picture on the printer's glass top.
5. From the HP Director screen, click on the appropriate button to start the scanning operation.
The scanner will perform two passes, the first; is to preview your document or picture and to
make changes, if necessary, the second; is the final acceptance of the document or picture
and save it on your computer.
All scanned pictures can be viewed in the HP Photo Gallery and the My Pictures folder
Documents can be viewed in the My Documents folder.
I hope your scanning goes well.
1. Turn on your computer, wait for it to boot up, then turn on the printer.
2 Double click the "HP Photo Imaging Director" icon on your desktop ( placed there when your
printer was installed on your computer ). A menu screen will appear showing the scanning
options of the printer.
3 Place your document or photo on the printer's glass top and close the lid.
4 From the menu screen, click on " Scan Picture " or " Scan Document "
When "Scan Document" is selected, a secondary screen will appear from which you will have to
make choices. After making your decisions, click "Scan" from the listed screen.
When "Scan Picture" is selected, one scanning pass will be performed, another pass will be
made after you view the result of the first pass.
Scanned pictures will go to the HP Photo Gallery and your "My Picture" folder.
Scanned documents will go to your "My Documents" folder.
Good Luck with your scanning operations!!
lift the lid on your scanner lay the photo face down then select scan document/photo it will ask what format you want to scan it then it will ask where you want to save it ((browse)) select the file/folder where you want to save it (my pictures) most common hope this helps
Please clarify a few things for me so I can help you solve this issue.
Are you trying to scan from the printer to the computer? (pushing the scan command on the printers keypad to send the signal to the computer)
Are you trying to scan from the computer to the printer? (Using the scan options in your software by choosing "start" and then "programs" and opening your printers software to choose the scan option)
If your scanning from printer to computer (using the printers scan option on the keypad) and your getting an error code, chances are the problem is you have not set up your defaults in the printers menu yet. To scan from printer to computer, the printer needs to know which program you want your document to scan to in your computer. If its a text document, some people choose "Microsoft Word" and the scan fuction sends your item to that program and opens it for viewing on your computer screen.
There are different programs to use for each type of fax that need to be set up in advance in your printer to be able to scan from printer to computer. Send pictures to a photo editing software and choose the size and resolution you want as "default". Do the same for setting up text documents before you try and use this feature to eliminate the error code.
To configure your options to scan from printer to pc, push the "menu" button on your printer and use the up and down arrows on the printers keypad to move through the choices. Find the command similar to "scan options" and follow the prompts to set the defaults on handling text documents and pictures and then save your choices by pushing the "ok" button on the printers keypad.
Try scanning again with your computer turned on and open to the desktop. Push the scan button on the printer and see if it sends the image or document to your computer screen. It should warm up, then scan and show a preview on your screen for you to accept or reject. If this does not happen, please asnwer my questions as listed above and clarify what you see so I can help solve this issue right now.
To scan a document, please follow the steps given below:
1. Go to "Start," "All Programs," Lexmark 2500 series, "Lexmark Imaging Studio."
2. Click on "Scan," "Save edit or share."
3. Under "What are you scanning" choose the option as "photo," "several photo" or "documents."
4. Select the location to save as my pictures or other folder on your computer.
5. Click on "start" to scan.
I had the same problem, but I was able to scan my first photo today. If you are using Windows Vista and have Windows Photo Gallery on your system, you should be able to scan your photo/documents. Open Windows Photo Gallery
1.Click File, and then click
Import from Camera or Scanner. 2.In the Import Pictures and Videos
window, click the scanner that you want to use, and then click Import.
Not sure if this is the correct way around, but it worked. Go to Start --> All programs --> Dell Printers --> Dell Photo AIO Printer 922 --> Dell All-in-one center
From here, you can determine and change your scan settings as needed; then click "scan now" (thus by-passing the button on the actual AIO machine). This scanned photos into my picture program so I could email to all the grandparents!