Question about D-Link DCS-6620 Network Camera

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External microphone port does not seem to be working. I tested 2 different microphones and they work fine on other applications. When I test the camera on external mic, the video works just fine but have no sound recorded. When i try to simply monitor the camera, I see the video but the audio is simply a "buzzing sound". he built in mic seems to work just fine. can anyone help?

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Go to Control Panel and Click on Sounds, Click on Audio, then Click on the Microphone. Then Click on the drop down and select Camera Microphone or Headset.
Click OK and it should work.

Then to use it on the Web, do this.

Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ )
set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.HTML )
set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.

C. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:
http://dashboard.aim.com/aim
On the VIM sign-in window, click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud


Posted on Nov 01, 2009

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1 Answer

My microphone not working


Dear,
Hardware troubleshooting Depending on whether you are using an internal or an external microphone, follow the steps below to see if the problem is with the hardware.Show all ' Hide allcollapse_individual_default.pngTest the internal microphoneThe internal microphone is located near the top of the notebook LCD display or near the bottom of the LCD display near the hinge. Use the following best practices to capture sound more easily.
  1. Adjust the notebook screen to place the microphone in the best direction for receiving sound.
  2. Click Start , enter sound in the search field and select Sound Recorder from the list.
  3. Click Record and speak into the microphone. Save the file to an easily-accessible location, such as the desktop.
  4. To play back the recorded sound, open the file using Windows Media Player.
  5. When using the internal microphone, choose an environment without background noise.
  6. If the recorded sound does not play back, continue to the next section of this document.
collapse_individual_default.pngTest the external microphoneVerify that the microphone port and the microphone are working properly.
  1. Test the microphone on a known, working portable tape recorder, another computer, or a device that accepts the microphone connector.
  2. Click Start , enter sound in the search field and select Sound Recorder from the list.
  3. Click Record and speak into the microphone. Save the file to an easily-accessible location, such as the desktop.
  4. To play back the recorded sound, open the file using Windows Media Player.
  5. If the recorded sound does not play back, continue to the next section of this document.
  6. If the microphone successfully records the voice, test the record function on the computer. If the microphone does not work properly on another computer or on a tape recorder, try using a different microphone.
collapse_individual_default.pngSet the default microphoneIf the external microphone is set as the default recording device, uninstall and reinstall the audio driver to change the default recording device to the internal microphone. The internal microphone should be the default recording device.To change the default recording device:
  1. Click Start , enter device into the search field, and then select Device Manager from the list.
  2. Expand the Sound, video and game controllers list.
  3. Right-click the audio driver , select Uninstall from the drop-down menu, and then click OK to confirm that you want to uninstall the audio driver.
  4. After the audio driver is uninstalled, click Start , enter backup into the search field, and then select HP Backup and Recovery Manager from the list.
  5. Follow the on-screen instructions to reinstall the audio driver.
The internal microphone is now set as the default recording device. Basic troubleshooting
The following are some basic troubleshooting tools that you can use to restore your microphone's functionality, depending on your operating system and/or software preferences. However, it is recommended that you first run the HP Support Assistant as it can scan your current system configuration to automatically determine if your notebook requires updated software and device drivers.

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1 Answer

Using medion md 96340 with built-in realtek hd audio sound card. in skype video calls the caller can hear very well but called person does not hear at all. skype echo test says-cannot find sound...


Hi,

Analysis- The call can gear very well - indicates that the speakers / head phones are working fine and the audio drivers are working well
The called person doesnt hear any thing - it indicates that the caller is not able to transmit sound. This can be a microphone related issue. It can also be skype settings issue.

Please answer following questions to analyze the issue better

1. has this ever worked before?
2. Have you tried using the microphone for some other application like recording some audio?
3. Have you tried audio / video calls using some other chat program like gtalk?
4. Are u using any external microphone attached to a head set or is it the laptops inbuilt microphone?

-IAmAraldite

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1 Answer

On the microphone setup page, it keeps on asking me to say 1, 2, 3, 4, 5, and I made sure my audio settings were correct in my control panel. i don't know why it's not working!


Check to make sure that you have connected the microphone to a microphone port. Headphone ports are identical to microphone ports physically, however they will not accept audio input. If you have verified that the microphone is connected to a microphone jack and the device still does not work, you may be using an old or low quality microphone which is not good enough to detect your voice. You might need to buy a higher quality microphone. If this is not the case, your microphone may be broken. You can check this by using a recording program like audacity (http://audacity.sourceforge.net/download/) to do a test recording and make sure that the microphone is actually recording. If none of the above seem to be the issue, then make sure you are speaking loudly and clearly. Voice recognition software is not always good at picking up your voice and you may need to enunciate your speech more, especially if English is not your first language or you have an accent. Good luck!

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- The microphone is plugged in directly to the mic port either in the back of your computer or in the front (if this is available)
- Turn off any other applications that may be using the mic (yahoo messenger, Windows Live messenger, etc..)
- Go to the audio settings of the application you are using. Try to change the mic to another mic other than the default then test your settings

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