Question about Brother Multi-Function Center MFC-665CW All-In-One InkJet Printer

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MFC-665CW - Unable to print

Had a paper jam. Cleared paper jam. Getting message "unable to print 30 or 50". Cleaned printer but still not working.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

Mix-it-up
  • 832 Answers

SOURCE: Brother MFC-665CW

same issue:
http://www.fixya.com/support/t294185-brother_mfc_240c_change_unable_50

Posted on Feb 21, 2008

Mix-it-up
  • 832 Answers

SOURCE: Cleared printer jam, message Unable to print 30

...and 50? Is it toggling between those two error codes?

Anyway, see here what to do:
http://www.fixya.com/support/t211210-brother_mfc845cw

Posted on Mar 11, 2008

the kowalski
  • 86 Answers

SOURCE: message unable to print 50

Machine Error 50 either means that there is a loose object inside the machine (usually piece of paper), or that there is a mechanical error which would need you to have the machine sent to service.

Posted on Jun 02, 2009

eagle338
  • 4889 Answers

SOURCE: MFC-665CW "unable to print" 50 error

Did you have a paper jam before this happened? If yes then the paper must have pushed the encoder strip out of alignment. You will need to turn off the printer and then push it back into slot to fix it. Let me know if you need more help. Sai.

Posted on Jun 11, 2009

57 varieties
  • 1653 Answers

SOURCE: MFC-665CW "unable to print" 30 error

Several conditions may cause the error message Machine Error 30 to be displayed on the LCD. This error may be the result of one of the following:

  • The print head carriage is failing to return to its home position to the far right of the unit.
  • Both of the springs located on each side of the carriage is out of place.
  • The cartridge covers may not be locked securely in place.

Please follow the instructions listed below to correct this problem:

  1. Press the INK button on the Control Panel.

  2. Using the dial pad, press 2 (Replace Ink). The display will prompt you PLS OPEN COVER.

  3. Pull the Scanner Cover release lever located under the Control Panel and lift the Scanner cover. The carriage should move to the left in order to replace the ink. If the carriage does not move to the left, your machine will require service.

  4. After the carriage moves to the left, press down each cartridge cover and remove all ink cartridges from the machine. There are 2 springs located on each side of the carriage that hold the print head against the carriage assembly. They are thin silver springs approximately 64mm or 2 1/2 inches, set at an angle.

  5. If the spring is out of place, press the spring back into place. You can use the spring on the opposite side of the carriage as a guide as to the correct position.

  6. If the spring is not out of place, reinstall each ink cartridge.

  7. After installing the ink cartridges, close the covers and verify they are securely locked into place. Your machine then prepares for a head cleaning and goes online. The LCD screen prompts you to verify if a new ink cartridge was inserted for each color you removed. For example, DID YOU CHANGE BLCK 1. YES 2. NO.

  8. Press 2 (No).
Note
    If you decided to place a new ink cartridge in for any of the colors when uninstalling and reinstalling the cartridges in the above process, press 1 (Yes). The machine will automatically go through a cleaning cycle.

The unit should then return to date and time. If Machine Error 30 continues to appear on the display, your unit will require service.

Posted on Nov 05, 2009

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I haved an error message on my Brother MFC-665CW--unable to print 51


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Im getting unable to print 50 error on my brother mfc 665cw


The paper jam you had probably lifted the long, thin, plastic encoder strip out of its slot. It is making the printer think paper is still jammed. Try gently pushing the strip back into the slot. You might have to use a screwdriver or other thin instrument to get to the strip.
Be sure printer is off when you do this.

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I'm getting an error saying Unable to print 30


  1. Clean all feed wheels and guides with methylated spirits.
  2. Look for any switch or guide that may be bent or out of place. This could have been damaged when a jam was removed.
  3. Look for any small piece of paper or staple that may have lodged in the paper path somewhere.
  4. Ensure the paper is dry. Not stored in a cupboard in the kitchen or the printer is not setup infront of an air vent.

Nov 17, 2009 | Brother MFC-665CW All-In-One InkJet...

1 Answer

Unable to print 30 or 50


the encoder strip is probably out of its socket. its a long mylar strip that goes from one side to the other, and goes underneath the printhead.

Jun 25, 2009 | Brother Multi-Function Center MFC-665CW...

1 Answer

MFC-665CW "unable to print" 50 error


Did you have a paper jam before this happened? If yes then the paper must have pushed the encoder strip out of alignment. You will need to turn off the printer and then push it back into slot to fix it. Let me know if you need more help. Sai.

Jun 11, 2009 | Brother MultiFunction Center MFC-440CN...

2 Answers

I have a brother mfc 665cw printer, had a printer jam, cleared the jam and now recieve unable to print 50 error, unable to copy or print. Have found some information about the encoder strip but I have no...


Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

Jan 05, 2009 | Brother Multi-Function Center MFC-665CW...

1 Answer

I have a Brother MFC-665CW printer/fax machine. It jammed with paper and once I had cleaned it up the screen now reads, Unable to print 30. I can't do anything. Does anyone know how I can fix it please?...


Normal 0 In most cases it works. Worth a try.

Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Dec 15, 2008 | Brother Multi-Function Center MFC-665CW...

1 Answer

Error messages


I can't help directly but if you go here to the (Australian) support site

http://www.brother.com.au/customersupport/customersupport.asp

you may find your answer.

Note You may need to contact them direct to get your answer.

Good luck.

May 11, 2008 | Brother Multi-Function Center MFC-240C...

1 Answer

Cleared printer jam, message Unable to print 30


...and 50? Is it toggling between those two error codes?

Anyway, see here what to do:
http://www.fixya.com/support/t211210-brother_mfc845cw

Mar 11, 2008 | Brother Multi-Function Center MFC-240C...

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