Question about GE GSH25JSTSS Stainless Steel Side by Side Refrigerator

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Stops cooling ice melts and leaks water on the floor

GE side by side refrigerator Model GSH25JSRFSS seems to stop cooling possibly in defrost mode and temperature in refrigerator and freezer rises causing everything in the freezer to thaw and the ice melts in the icemaker. Eventually it begins to cool again. Sometimes I have to unplug the refrigerator and then plug it back in to get it to start cooling.

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That model refrigerator uses the mother control board for deciding when defrost is to take place. It has no defrost timer or Adaptive Defrost Control like other refrigerators. This sounds like *********** board part number WR55X10942 is malfunctioning. The board decides most functions of your refrigerator. Until the board is replace I do not believe the problem will resolve itself. Thanks, Sea Breeze

Posted on Sep 26, 2009

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Posted on Jan 02, 2017

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We have a GE refrigerator that is leaking


Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.


Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
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Cooling sometimes, freezer leaking water when it stops freezing


It is probably the defrost thermostat located on upper condenser coil to the left of the fan in the freezer compartment. If not, it could be the defrost timer located near the thermostat in the refrigerator under the plastic dome where the light is. If the defost thermostat or defrost timer is not cycling the defroster heater element on and off correctly... an ice dam forms clogging the drain tube which freezes and blocks water (from the the defroster) to draining down and into the evaporator pan located on top of the compressor in the rear of the unit near the floor.

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