Question about Canon PIXMA MP780 All-In-One InkJet Printer

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Says paper is jammed, but there is nothing there. I was using photo paper, had just put in 4 papers and the error message came up

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  • anders996 Sep 27, 2009

    No, there has not been a paper jam. I was just doung 4x6 photos from cassette. Had done 3, had just put in 4 new photo papers, when it happened

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  • 142 Answers

Looks like you'll need to investigate a little further.
Problems like these can be difficult to find.

Have you had a jam in the past and removed the paper by tearing it out, was there a small piece still left in side.
Can you push paper through when it's switched off and to see if the paper passage is clear.
Good luck.

Posted on Sep 27, 2009

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Posted on Jan 02, 2017

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Hp 5660 photo paper jam from placing in wrong tray.


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1 Answer

Clear paper jam error


Have you unplugged the machine and wait a few seconds plug back in?

Dec 15, 2012 | Lexmark P315 InkJet Photo Printer

1 Answer

After several jams with photo paper, I turned off the printer and used the next day with regular paper. Tried photo paper again, but it jammed again.


This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.

Dec 17, 2010 | Office Equipment & Supplies

1 Answer

Paper jam


You are receiving this error message because there is a paper jam or the top (photo) tray is not securely in position and the printer cannot initialize. This error message can appear for an ESP 7, ESP 9, ESP 7250, or ESP 9250 all-in-one printer.
To resolve a paper jam, we have an easy Step-by-Step Solutions and Repair tool. Within the tool, select All-in-one printer, then Paper jam.

When you clear the paper jam:
  1. Make sure you open the paper output tray and inspect the top tray for photo paper that could be jammed inside or that remains in the nip at the entrance.
  2. Pull out the bottom paper tray and clear any paper jams.
  3. Remove the duplexer from the back of the printer and clear any paper jam.
NOTE: Curled photo paper could induce a paper jam. To prevent curling:
  • Store un-printed paper in a tightly closed plastic bag or in its original packaging.
  • Store sealed packages of paper flat, and not on
  • When you are ready to print, take only the paper intend to use immediately.
To remove curl in photo paper:
  1. Place the paper in a plastic bag or in its original packaging.
  2. Gently bend the paper in the opposite direction of the curl, then insert it into a tube-a paper towel tube works well.

    NOTE: The tube should be larger than 1.5 in. (4 cm) in diameter.
  3. After a few minutes, remove the paper from the tube.
  4. Remove the paper from the plastic bag or packaging.
  5. Verify that the curl has been removed from the paper. Repeat the steps above if necessary.
If the top paper tray is not securely in position and the printer cannot initialize (you may hear a grinding noise, and the top paper tray will not open), contact Kodak.

Nov 02, 2010 | Kodak ESP 3 Multifunction Printer/ Copier/...

3 Answers

I am getting paper jam error message after I try to print on photo paper


Some printers detect the type of paper you are using, and print accordingly. Do you have photo cartridges installed? If not, that will trigger an error message. Try putting a smaller amount of sheets in the paper feed- that can sometimes trigger an error message, I've read in reviews. Double check the printer to make sure there, indeed, isn't a paper jam. The type of paper one uses with certain printers can be an issue, so google your printer make and model number and then type something like suggested paper type, or things similar, and you will get some sites that discuss problems with different printers and paper types, and also suggestions of which paper will work well with which printer.
I couldn't find any specific information since I didn't have a make and model number, but hope this general information helps.
Good luck, and thanks for using FixYa.

Sep 07, 2010 | Office Equipment & Supplies

1 Answer

Canon i9950 inkjet printer, keeps showing paper jam even though nothing there. If I turn it off and on, it prints anything from 1 to 4 pages before error message paper jam again. Just going round in...


Maybe it's just one small paper.
If it's on guarantee, take it to store, and describe the problem like this:

"Cant print. Don't know whats going on!"

So they don't charge you ;)

If it's out of guarantee, try to open all parts until you see the small paper.

Or it could be the sensor (piece of plastic) that was jammed, or get jammed when paper pass. Take a good look on that too.

Aug 27, 2009 | Canon BubbleJet i9950 InkJet Photo Printer

1 Answer

Message: Error paper jam. There is no paper jam.


Yes there is some micro piece of paper is under a sensor somewhere Get serious and pull it apart, what have you got to loose! Inkypete

Apr 20, 2009 | Epson Stylus Photo RX500 Printer

2 Answers

Error Message - Paper Jam


I had a paper jam. I removed the offending sheet of paper which unfortunately tore into 4 pieces as it came out. Upon piecing the sheet of paper back together - there is a small piece missing. I've checked the printer thoroughly - nothing can be found!

Feb 25, 2009 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

"Clear paper jam" error, but there is no jam!


Use flashlight to shine inside of all possible visible areas of printers. Especially to the very right or very left. I'm sure you will find something. Remove it

May 25, 2017 | Epson Stylus Photo RX620 All-In-One InkJet...

2 Answers

Paper jam error message


I had the same problem, and found that the sheet feeder mechanism was intermittent. The problem seems to be that the lubricating grease inside the mechanism.(white nylon round thing with gears on it) becomes too slippery with age, and stops picking up the activating arm which allows the cam unit to move to kick the top sheet of paper into the rubber feed wheel.
The repair was extremely difficult because it involved taking most of the printer apart to get to the ink pump/sheet feeder mechanism.(white nylon round thing with gears on it). And then I tried quite a few lubricants (including no lubricant at all) but none of these worked reliably. Finally I tried a dab of automotive wheel bearing grease (it feels like glue), and this worked perfectly. I have had no more paper jam errors and no miss-feeds in about 7months of everyday use.

Dec 28, 2007 | Canon PIXMA iP1600 Printer

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