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Freezer not working

Hi ihave a whirlpool s20b-rbb20 american style fridge freezer with a fault, the freezer refuses to work and the alarm will sound unless i press the fast freeze button which then works perfectly? any ideas would be brill please.

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  • ihaveaprob Dec 19, 2007

    Hi thanks for that just realised if i switch off and on a few times it works without having to press fast freeze, but as soon as it reaches correct temp it switches off like it should but never comes back on again??? any ideas please!!

  • ihaveaprob Dec 22, 2007

    Hi thankyou for all the help, just found out it was a faulty relay on pcb. your help was much apprieciated thank you very much.

  • derk63 Jan 06, 2008

    My poblem is, alarm constantly goes off about three times an hour. it goes off just prior to compressor kicking in, then switched off about thirty seconds later. The temperature is well below freezing. I believe it it is a problem with a thermister and can be by-passed?

    this is a bosch 3.2 cu in. under counter freezer

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The thermostat may be faulty

Posted on Dec 18, 2007

  • eamonn close Dec 19, 2007

    It could be still be the stat its only 'thing'that controls the motor compressor! close.

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Sounds like a cold control problem

Posted on Dec 18, 2007

  • john fraser Dec 19, 2007

    replace cold control.not that expensive

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1 Answer

Have american style fridge freezer, model S25B RSB31. Seems to be tripping the electricity supply. When power restored, find that the freezer has two bars where you would see -18c. After putting in and...


Your defrost heat element is shorting, resetting will make it work till defrost cycle kicks in and HEY PRESTO""shorts again...very common fault and bugs the hell out of all of us, check it and I am pretty sure that is the fault. Or you are getting water or condensation in the control panel but very rare.

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I have a Whirlpool side by side fridge freezer (brand new only 2 days old) the alarm is going off and the two lines side by side on the freezer side are flashing?


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I had a similar problem with a freezer-on-top style Samsung. The solution to that was to defrost the freezer, remove the false backing plate in the freezer (required removal of the ice cube tray. the panel just pops out with a bit of pulling). The drain hole beneath the freezer coils was blocked with ice. This drain passes down into the fridge and then out the back of the fridge into the evaporation pan next to the motor. There is a collector pan under the freezer coils, this and the drain hole were filled with ice. When the freezer goes into its self-defrost cycle the water collects here and then overflows into the fridge.
I removed the ice with hot water/vinegar mixture (so it doesn't re-freeze immediately) and simultaneosuly used a bit of chiselling with a screwdriver to clear the drain plug. I did this from inside the fridge working up the drain hole into the freezer. The whole job took about an hour.

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