Question about Sony STR-DE475 Receiver

1 Answer

Sony STR-DE475 - no surround sound

I have exactly the same problem of maxtrax81. Surround speakers and cables OK, but they don't work. No test tone on them, the blue light does not light and, when pressing the SURR button, "not used" appears on display. Sometimes, also ""unlock" is displayed.
Can anybody help?

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 94 Answers

Thanks for all the info. It appears that the Receiver requires service as there is no test tone also. However, please clean the speaker cables and speaker jacks and reconnect. Also, try the steps mentioned in the link below.
http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&externalId=C216020&fes=true&mdl=STRDE475

Posted on Sep 26, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Why is center channel dead?


Sony STR-K840P Sound center speaker - Questions - Fixya

www.fixya.com > ... > Sony > Sony STR-K840P
... sound from center channel during viewing, or during speaker level test- all other speakers emit tone, but center is dead. I have optical digital cable and hdmi ...

Sony STR-K840P Sound center channel - Questions - Fixya

www.fixya.com > ... > Sony > Sony STR-K840P
... sound from center channel during viewing, or during speaker level test- all other speakers emit tone, but center is dead. I have optical digital cable and hdmi ...

Sony STR-DB940 pulled back from the brink - Page 2 - Badcaps ...

www.badcaps.net > ... > Audio Equipment Discussion

Jan 01, 2016 | Sony STR-K840P

1 Answer

I have a sony str-de 998 receiver,and there is no sound coming from the surround speakers. i have tried resetting ,but it doesn't help.any suggestions?


Your Sony receiver may have to be configured to use the surround speakers. This is accomplished as part of the set up process.

Sep 06, 2014 | Sony Audio Players & Recorders

2 Answers

Right front channel not working


try to check balance adjustment if working.

Apr 16, 2010 | Sony STR-DE475 Receiver

1 Answer

I'm going to surround sound mode, and my rear speakers are not working. I do a tone test, and they def work, but I can't get them working right?


Since you seem to be having problems with 'simulated' surround, how does ACTUAL surround material behave?

Have you tried AFD with certifiable multichannel source material to verify the surround speakers receive programmed sound??

Do the Dolby Digital or Pro Logic indicators light?

What about the other modes?

Mar 20, 2010 | Sony STR-DE475 Receiver

1 Answer

When on 5.1 dvd ther is no sound from rear speakers,but i can run the test tone ok


check to see that the dvd player sound setting is set to BITSTREAM and not pcm. pcm is only 2 channel. Then check to see that the volume setting for the rear speakers in dvd is up, most sony receivers hold different settings for different applications, (vid 1, sat/tv, dvd) and remember when you switch between them. Rear surround should be up all the way , I believe for your receiver that is +10 also make sure you enable the rear speakers in the setup menu for surround sound.

Nov 28, 2009 | Sony STR-DE525

1 Answer

No sound from rear speakers during test tone usng Sony STR-DE475


That didnt help rsgardener! Maybe some other tips please?

Jul 14, 2009 | Sony STR-DE475 Receiver

1 Answer

I have a sony STR-DE475 and the surround speakers have stopped working.


have you checked ur cables and connectors? check them with the multimeter and confirm

Jul 08, 2009 | Sony STR-DE475 Receiver

1 Answer

Hook up wireless speakers


I'm assuming the wireless speakers you have utilize an RCA jack to connect to the receiver.

Solution:

The good news is yes, you can use them on your receiver. The bad news is that the only output on your receiver is "VIDEO OUT" so whatever you want to watch or hear on the wireless speakers must be connected to the "VIDEO INPUT".

If the wireless speaker module uses speaker wire to connect to a receiver you will simply tap into the surround thumb clip speaker jacks.

I will add that wireless speakers tend to be disappointing when used in home theater.

Mar 24, 2009 | Sony STR-DE475 Receiver

1 Answer

No sound from rear speakers during test tone usng Sony STR-DE475


I had this problem last night.

To solve it, you can reset the amp by:

1) Put the receiver on stand-by
2) Hold down "MODE" button and press on button
3) "S.F. CLR" appears in the display and surround is back on.


Good luck

Dr Gardner

Jan 21, 2009 | Sony STR-DE475 Receiver

1 Answer

I want to set up my surround sound i need to know what the cable looks like for digital in and video in looks like is it a fiber optic


That is called a TOSLink cable, it is indeed fiber optic. It is for digital audio only, video is carried by HDMI (which also carries digital audio), component video cables, S-video cable, coaxial cable, or RCA jacks.

For your surround sound from a DVD player, connect your digital audio from the DVD to the receiver's input, then the video out from the DVD to the receiver's input. Now the video out from the receiver goes to the TV and the surround sound should now be coming through your speakers. Post again in this thread if you need more help or explanation.

Jan 05, 2009 | Sony STR-DE475 Receiver

Not finding what you are looking for?
Sony STR-DE475 Receiver Logo

Related Topics:

601 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Audio Players & Recorders Experts

kakima

Level 3 Expert

102366 Answers

 Grubhead
Grubhead

Level 3 Expert

5113 Answers

The Knight
The Knight

Level 3 Expert

74185 Answers

Are you a Sony Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...