Question about Microsoft Xbox 360 Console

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When you put a game in it says open tray and will not read games or dvds.

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  • 168 Answers

This is more than likely your laser that is dead and its possibly a samsung or hitatchi drive, be careful when buying a new laser because there is a lot of dodgy ones around at the minute which can damage your machine or at the very least will be inferior and not last long.

www.xboxrepairkit.co.uk

Posted on Sep 28, 2009

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Xbox 360 will not read games or dvd's


Try to insert a straighten paper pin into the hole under the tray if still no go You have to open the cover and take the cd out.

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Your DVD-ROM drive has failed. I had this same issue about a year ago.You will need to call the XBOX support line if your system is still within the manufacturers warranty. 1 800 4MY XBOX If they will be doing the repairs you will normally get your system back within 3-4 weeks.

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its your drive i had the same thing juust go to you local game store and ask for a new drive thay will know what you are talking about

Sep 13, 2009 | Microsoft Xbox 360 Console

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sounds like your laser has gone mate

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this is a problem the microsoft has been working on ... remove any disc from the tray> unplug it from all power the plug it back in> open the disc tray .. leave it open for a little while like 10-15 seconds .. then put the game in and it should work .. if it does not however you have one of the defected disc trays and you'll need to get it repaired by microsoft .. i know its not what you want to hear but hey at least they will fix it free of charge =]

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That happend to me all i did was opened the tray and blow all the drirt or anything out of the tray and of the cd and then it worked.

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call xbox customer support at 1-800-4MY-XBOX

Jan 18, 2008 | Microsoft Xbox 360 Console

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