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Evoluent VerticalMouse 3 Rev 2. Scroll wheel issues.

Model: Evoluent VerticalMouse 3 Rev 2. Scroll wheel scrolls very erratically. Sometimes the document (be it word, pdf or other) does not move in response to wheel movement; mostly it does, but when it does, the action is not smooth, and unpredictably fast or slow.
I have already sent one VerticalMouse back to Amazon for this reason, but I have the same problem with the replacement. I have tried reloading drivers etc., and playing with the wheel settings (including the accelerated scrolling function), but the problem persists.

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