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Print head jammed and won't move - Canon MultiPASS F50 All-In-One InkJet Printer

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freetek
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SOURCE: Canon MP780 print head won''t move automatically

THis may be a stupid suggestion but normally, you must open some housing part to force it to center for service or cartridge replacement and the closure of the same access part causes the carriage to return to its hiding place.
With the power on, gently push against the carriage in either direction. If it doesn't fight with you, the belt may be either off a pulley or torn.  

Posted on Dec 22, 2008

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When trying to print from the cassette get paper jam error but no paper is jammed. It doesn't even pick up the paper in the cassette. The error will not clear. Any suggestions as to what to do? It will...


The 6A00 is a Canon generic code for paper path jam. Somewhere in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code. I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move. Moving the print head assembly will not clear a purge unit if it is jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like. And yes I have found all those things in a purge unit. The offending item needs to be removed or the purge unit needs Incidentally, the 6A00 error pertains to all Canon printers made in the last several years; it is not just used in one model. And it is always a paper path error or purge unit.
I forget myself so here goes, the purge unit, called a spittoon assembly in an HP, Lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing. That is why you'll find the print head assembly parked on top of it. It also has an electrical pump to milk the print heads and test for ink flow. Move back and forth several times (with the power off)


Dec 08, 2010 | Canon PIXMA MP620 All-In-One InkJet...

1 Answer

Paper jam msg on printer, carriage jam msg on Imac. Carriage locked to right under 'hood'. Removed all paper, disassembled cover, took out cartridges, remove and reinstalled print head. Followed all...


Hi Good day!! try this turn off the printer pull out the power cord and usb cable, check the pathway of the print head maybe there is something the block in your printer that may cause your print head to not move perfectly. if all clean move the print head to the center, now re plug the power cord and turn back on your printer, reply if still the same.

Dec 02, 2010 | HP Photosmart Premium C309A All-In-One...

2 Answers

Had paper jammed - removed jammed paper - but nerror light still on


Before you can clear a "PAPER JAM" or "PRINTER JAM" error, you must locate where in the unit the paper is jammed.
First, unplug the machine for safety and disconnect the telephone line. Next, follow these instructions based on where the paper jam is located.


Paper is jammed inside the paper tray:
  1. Pull the paper tray out of the machine.
3-ug-1621.gif
  1. Pull out the jammed paper to remove it.
3-ug-1732.gif
  1. Reload the paper in the paper tray.

  2. Reinstall the paper tray.


Paper is jammed inside the machine:


  1. Remove the jam clear cover on the back of the unit. Pull the jammed paper out of the machine.
chap1230.gif
  1. Re-insert the jam clear cover.

  2. If you can not pull out the jammed paper, lift the scanner cover from the right-hand side of the machine until it locks securely into the open position.

  3. Remove the jammed paper.


    3-ug-2033.gif

  4. Check the print head's position. In the example photo the print head is positioned at the left hand side of the platen area.

    scr1.jpg


  5. Gently move the print head to the center.


    scr2.jpg

    Note Be careful to not force the print head to move.
    If the print head is positioned at the far right hand side, you cannot move it. Please contact Brother Customer Service from "Contact Us".



  6. Examine under the print head. If anything is found, remove it.

    scr3.jpg

    Note Use a flashlight if necessary to check thoroughly.





  7. Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover.




    3-ug-21.gif


  8. Reconnect the power cord and telephone line.

Note To prevent paper jams, do not put multiple kinds of paper in the paper tray at the same time.

If the message continues to appear on the LCD, the machine will require repair. Please contact Brother Customer Service from "Contact Us".



Thanks for using fixya......

Oct 26, 2010 | Brother Office Equipment & Supplies

1 Answer

Cartridge jammed


Hi there,
Error : Cartridge Jammed
Cause : The print head holder cannot move. This is normally due to a paper jam.
Action : Clear the paper jam or whatever is obstructing the print head holder. Reload the paper in the machine correctly and press [OK].

Hope this helps.
Have a good day.

Dec 04, 2009 | Canon PIXMA MP170 All-In-One InkJet...

1 Answer

Error code 6A00 print head not moving. Sometimes


The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.

Nov 18, 2009 | Canon PIXMA MP960 Printer

1 Answer

It's telling me to clear carriage jam, but there isn't one. How do I get the carriage cleared?


Sounds like a piece of paper (or whatever media you were using) is stuck between the print heads and the platen.

Are the print heads in the 'docked' position (right side of the print area?).

Do they move to the docked position when you open the printer with the power on -?

DON'T try to force the print heads to move - this can break the belt that drives them or get it out of position.

If the print heads don't move when you open the printer or power cycle it, there is probably something jammed under them.

If there is something under the print heads, you could try pulling it out - I would use a plastic tool, not metal - lots of delicate parts there.

Besides this, you might do best taking it in for service - these printers are pretty easy to break.

Aug 22, 2009 | HP PSC 750 All-In-One InkJet Printer

1 Answer

Jam in output tray


This is a paper path jam. Somewhere in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code. A Canon tech advised me that, almost 90% of the time, this is related to the purge unit being jammed with something and not being able to move. Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crumbs, flower bud pods or the like. And yes she has found all those things in a purge unit. The offending item needs to be removed or the purge unit needs replacement. If it is still under Canon warranty, get it into a shop and save yourself the hassle.
Incidently, this error pertains to all Canon printers made in the last several years, its not just used in one model. And its always a paper path error or purge unit.
The purge unit, called a spittoon assembly in an HP, Lexmark, and other inkjet printers, is where the print head assembly parks when not in use. Also, its other job is to clean and make sure the print head is clean and open for printing. That is why you'll find the print head assembly parked on top of it. It also has a an electrical pump to milk the print heads and test for ink flow.
The purge unit is usually a white plastic assembly (on the right side of the printer where the print head homes) that is spring loaded and rides on a rail. You can try to move it back and forth (actually forward and back) about 5 times, close everything up, and restart. Note the the purge unit is NOT the print head! Also, wear surgical or other type of waterproof glove if you don't want to be marked for life with ink.
Hope this helps.

Jul 14, 2009 | Canon Pixma MP500 All-In-One InkJet...

1 Answer

It keeps coming up with an error hardware alarm +0664 +131-- 000003+0381+0673 then you have to turn it off and back on again then it starts printing and then just stops in the middle and comes up...


The hardware alarm being indicated on the 2280+ indicates the pritner is detecting problems with moving the print head. I would recomend trying the follwoing;

  1. Remove the ribbon from the printer, check this for damage or jamming. A jammed or damaged ribbon may prevent the print head moving. Perhaps try subsituting the ribbon for an alternative.
  2. Check for any paper jams, or other items with may heve been droped into the pritner which may obstruct the print head movement.
  3. With the printer powered OFF slide the print head backwards and forwards it should be free to move with the printer powered off.
  4. Clean the carriage shaft, this is the shaft which the print head moves along. This shaft should be clean of dust and dirt. It should NOT have any oil or other lubricant on it.
  5. Clean the timing strip, there is a thin transparent strip which runs accross the wodth on the pritner next to the carriage shaft, this is the timing strip. Take care not to dislodge this thin strip, clean any dust off this strip.
  6. Check the print head gap to ensure that the print head is not catching on the paper.
Finaly power the pritner off and back on, the error will not clear untill the pritner has been powered off and back on again.

Depeninding on your findings after trying the above, if the problem persists, I would recomend checking or perhaps replacing the following;
  • Timing strip
  • Timing station
  • Carriage motor
  • Carriage shaft
  • Ribbon Drive
all these items can affect the free movement of the print head.

May 06, 2009 | TallyGenicom 2280 Matrix Printer

1 Answer

Canon MP780 print head won''t move automatically


THis may be a stupid suggestion but normally, you must open some housing part to force it to center for service or cartridge replacement and the closure of the same access part causes the carriage to return to its hiding place.
With the power on, gently push against the carriage in either direction. If it doesn't fight with you, the belt may be either off a pulley or torn.  

Dec 22, 2008 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

Dell Photo All in one 924 - shows carriage jam but paer is clear


The all-in-one printers are notorious for getting small pieces of paper lodged in the gear assemblies both in the back behind the paper pickup roller and in front under the print head. Dust also can collect causing false errors. I would first blow the thing out thoroughly with a can of compressed air because honestly any other solution is probably going to cause you more time, money, and trouble then just replacing it the printer; especially if the Dell printer is under warranty.
But for the sake of diagnosing the issue specifically...Look for damage in and around the print head, especially the bundle of wires attaching to the back of the print head. If they are damaged it will generate a carriage jam. Also, listen to the head when it tries to move, if it clicks or pops or if when you restart the printer it fails to move across and back to align itself, your drive gear on the print head is stripped or the assembly itself is not functioning.
If it moves and aligns itself but then gives a carriage jam anyway, it's obviously not jammed because it moved. That means that the control board or system board may be damaged and these are VERY difficult to replace without disassembling the whole printer.

Dec 09, 2008 | Dell 962 Photo All-In-One InkJet Printer

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