Question about Maytag Neptune MDE7500AY Electric Dryer

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Dryer spins but no heat

My Maytag MDE7500AYW drum turns but there is no heat. I measured the resistance across the heating element & read 10.6 ohms. The fuse on the heating element housing read 0 ohms. What other components should I measure & what shoyuld they read?

thanks for your help.


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  • 2 more comments 
  • Anonymous Dec 17, 2007

    Drum turning but no heat.

  • Aslam Haswarey Dec 17, 2007

    What should the resistance across the T-stat & thermal cut-out read.

    Thanks for your help.


  • Aslam Haswarey Dec 18, 2007

    To update you... it was one of the power lines that was loose that caused exactly the symptom that you outlined in your first message. Thank you very much, I now have clean & DRY clothes. :-)


  • Anonymous Apr 18, 2008

    Hi - I have a Mayteg Neptune dryer. Everything works except I get no heat. Is there a heating element that needs to be replaced or do you think it is something else. Please advise.

    Thank you,

    Chris K.



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Did you check the power coard where it connects to the dryer? Start at the source. Make sure that you have at least 110v on each line. The dryer will tumble on 110v but requires 220v to heat. If you have 220v then check the t-stat and thermal cut-out on the blower. Check all wires for loose or burnt terminals. If all that is good it may be a bad motor or timer/control. I'm happy that you have a meter.
Good luck.

Posted on Dec 17, 2007

  • Randy Bell
    Randy Bell Dec 18, 2007

    Sorry that I didn't fully answer your question.

    You should have no resistance across the t-stat or cut-out.

  • Randy Bell
    Randy Bell Dec 23, 2007

    If the terminal end was burnt you should replace it.

    Merry Christmas,




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Hope this info helps, ps don't forget to give me a rating thanks!!

For an electric dryer that runs but doesn’t heat, follow this repair roadmap:
Flip the circuit breaker off and then back on. Electric dryers run on a two-pole, 240v breaker. A common problem is for one of the legs to break which cuts the 240v that the elements need to heat up but it still supplies the 120v for the motor. The result is that the dryer runs but doesn’t heat.
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The model number you provided suggests that the lint screen is on top of the dryer, right? If so, the heating element can be accessed from behind the dryer by removing the rear panel. Of course, you should know this already since you stated you've already replaced the thermostat and fuse. The heating element is located on the right-hand side as you are looking at the dryer from the rear. There are TWO components on the heater housing. One is the high limit thermostat, one is a thermal cut-out. Are these the components you mentioned replacing? BOTH should read a short (0 ohms) when measuring resistance with the dryer turned off. If you haven't replaced both of them, double check to see if they are both good. The high limit thermostat will be located closest to the ceramic heater connection. The thermal cut-out will be mounted to the heater box. Perform a resistance check of the heating element as well. Measure across the leads of the heating element at the ceramic terminal connection. It should read between 8 - 13 ohms if good. If your readings prove that the heater is bad, it can be removed by using a 5/16" hex drive. The heating element should slide out the bottom of the heater box housing. Sometimes removing the heater box, and then removing the heating element is easier.

Your dryer is also equipped with an electronic cycle control board under the control panel that goes bad from time to time. This also may affect the dryer heating circuits. Inspect the small circuit board for any obvious signs of burned components.

I hope this information is helpful to you. If I'm wrong about your dryer configuration, please post back with comments, so I can give you proper instructions.

CAUTION: Make sure you UNPLUG the dryer prior to making any resistance checks. Dangerous voltages are still present with the dryer turned off.

PS I hope I'm not insulting your intelligence, here. As a rule, I tell everyone this information because some are not as savvy as others.

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