Question about Western Digital 500GB MyBook Office Edition 500 GB USB 2.0 Hard Drive

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Western Digital MyBook suddenly no more responding. It worked perfectly over years, but one morning I entered the office, and the blue rings were on. But iTunes didn't play any songs, the library is installed on the WD MyBook. I pushed the blue circles and it turned off. After restarting there was no more response, no icon on iMac. Changed USB and Firewire cables, changed computers, Mac and PC, but still no life sign. Please, I need help, I have all my work stuff on it. Thanks so much.

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  • alain_friede Sep 26, 2009

    If the blue Rings are not turning on, maybe it could be the Power Supply?

    It's still under warranty. By opening the device, do I loose the warranty?

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You may be able to remove the hard drive manually and try another USB adapter to access it on your computer.

Might be pootched though.

Rule of thumb is to never save your files to only 1 source. Its not a question of if a hard drive is going to fail but WHEN.

Posted on Sep 26, 2009

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