The message on the printer 'Unable to Clean' See trubleshooting and Routine Maintainence Chapter.....' The printer was working fine. I put new cartridges in, closed the cover, and received this message. The guide does not instruct how to proceed, except taking it to a service center. Is there a code or proceedure I can do to clear this message from the screen.

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• 2 Answers

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Posted on Jan 02, 2017

SOURCE: user's guide- trouble shooting and routine maintenance

printer will not print referring me to the trouble shooting and maintenance chapter in the manual which I can't find......I have a Brothers MFC-420cn CAN YOU HELP ME......

Posted on Feb 05, 2008

Mix-it-up

• 832 Answers

SOURCE: UNABLE TO PRINT

press menu then start bk copy then fourtimes arrow-up button (tel.index) quick after another.

machine will be in maintenance mode and lights will flash.

press start bk copy in case machine wont directly display the error code.

Error starting with 4 means defective print head.
Error starting with 5 menas defective purge station or cycle problems.

both error series means: you need a new printer...

Posted on Feb 13, 2008

SOURCE: "Unable to clean see trouble shooting and routine maintenance"

you should manually reset your PURGE COUNTER to ZERO so that your printer will work again. Follow these steps:

Unable to Clean error means purge counter is already full. Please refer below for the instructions on troubleshooting your machine.


1. To enter MAINTENANCE Mode: Press MENU, MONO START, 4X on ARROW UP. (within 2 seconds).
2. Using arrow up button look for the following:
a. 8 then press SET
b. 0 then press SET
3. Using MONO START, just press it until the word "PURGE XXXXX" comes out.
4. Using arrow up button look for the following:
a. 2 then press SET
b. 7 then press SET
a. 8 then press SET
b. 3 then press SET
This is to reset the purge counter. Then press stop/exit
5. Using arrow up button look for the following:
a. 0 then press SET
b. 1 then press SET (To reset unit)
a. 9 then press SET
b. 9 then press SET (To exit Maintenance mode)

Posted on Jul 11, 2009

SOURCE: clean unable 46, See Trouble shooting and routine

Hi there. . . okay . . . Follow this step
1.) Unplug your printer.
2.) Plug your printer again while holding the menu button 15 sec.
3.) select 8 by using the arrow buttons ,push OK and select 0 and push OK
4.) then numbers appear looks like this ###:### ###:###.
5.) now push the MONO button until the purge:#### appears on the LCD
6.) Select 2, push ok, select 7,push ok,select 8,push ok, select 3,push ok

7.) - switch off the printer ,switch it on
- ready to print
- CHEERS!
 email me if I help you. . ryuuzaki182@gmail.com 

Posted on Mar 26, 2010

SOURCE: see troubleshooting and routine maintenance

Error 46 in my printer brother DCP-165-C any help please

Posted on Feb 12, 2011