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Hi I purchased a Playstation 2, item no 270447608402 on the 2nd of september. I have e-mailed seller three times about sending the item and I still havent recieved it. The first e-mail he replied, telling me that it took 9 days to recieve the money from paypal and he would send it on the monday. He has not responded to any of my other e-mails and it nearly a month now and I don't have my item.

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If you are concerned about the sale, there is a 'Resolution Center' designed to solve any issues in regards to the sale. When you sign in, it is at the top of the page, and is directly called 'Resolution Center.' Go here, and take any necessary steps to solve the issue.

Posted on Sep 27, 2009

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Never got my order it has been a month is coming from England now is taken off the site


EBAY-Money Back Guarantee
Here's how it works:
EBAY Money Back Guarantee covers your purchase price plus original postage for virtually all items on eBay.com.au. we guarantee you'll get the item you ordered or your money back.
    1)Open a request: let the seller know you haven't received the item. Select "open a request"
    2)Not resolved? If you're waiting for a response, you can check the status of your request. If you're not happy with the sellers resolution after three business days of opening your request.
    3)We'll get your money back fast: You'll get an answer back within 2 days, and if your request qualifies, we'll send you a refund.
Customer Service

Amazon Contact Number
0011 1 206-266-2992

Nov 21, 2015 | Amazon Kindle Paperwhite special offers

1 Answer

Iorder a iphone nano 2 weeks ago and i never resiv it


Usually, you can see if the seller has already shipped the item, and if there is a tracking number associated with the purchase.

If you have already paid for the item (2 weeks ago), and the seller hasn't shipped it (... as shown in the item status info), send an inquiry eBay message to the seller (using the Action drop-down menu - contact seller) .... to find out if & when it has been sent.
If it is an international sale/shipment, it may take longer to get it, as indicated in the shipping time estimates provided (with the item info).
Yes, some sellers don't send their items out too quickly.
And if you don't hear from the seller or still hasn't received it in 3 weeks, you'll want to open a case ... to get eBay to intervene on your behalf . The case must be open within 4 weeks of purchase.

Oct 23, 2013 | eBay Auctions

1 Answer

There is a buick for sale in Philadelphia,Pa. and I live in that city and I sent the person 3 e mails that I was interested in his car and would like to see the car. After three e mails still no answer....


Hi!

First check if there is an item number (12 digits) and if there is then locate it on eBay.com or at motors.ebay.com. Check if there's a listing like that. You will need to log in to your eBay account so that you can bid or buy it now the item. If you don't have an eBay account, then you need to create one.

If you see the item in a different site, do not continue. eBay will not cover that item under the buying protection if it's not listed on their site.


Here's how the REAL transactions work on eBay:
1. buyer sees the item listed on eBay
2. buyer buys/bids on the item ( Checking an reading the item description with an understanding of the item that they want to purchase)
3. buyer wins item (the buyer can now request the phone number of the seller if the buyers has concerns about the item.)
4. buyer's name appears as winner on the listing
5. item number appears in "Items Won" in buyer's My eBay page
6. seller sends an invoice
7. buyer pays the seller (buyer does not pay eBay)
8. seller ships item/ buyer picks up item


I hope this helps. Have a good one! Don't forget to rate!

PS: Also, do not send check, money order, wire or bank transfer. Check eBay's Accepted Payment methods.

May 16, 2011 | eBay Auctions

1 Answer

Purchused the series Windfall on March 31 the seller said it would be here in 2 weeks. I am still waiting. Sellers name is Jeffrey Thomas. email address rockgod316@hotmail.com


If you purchased the product and its been 2 weeks now and you were not able to received it you may file dispute with paypal for non receipt of the item. And in doing that PayPal would hold the payment and informed the seller to shipped the item and provide proof of purchase before having the payment credited again to his account. Or if you want you may contact the seller directly by sending email or contacting him by phone.

Apr 20, 2011 | PayPal Accounts

1 Answer

Hi Before I purchased items on ebay I contacted the seller and asked question about bulk postage, the seller quoted me on a price for postage so I went ahead and bought alot of items, when I went to pay...


It is most advisable that you cancel your purchase if it is still possible or you can send an email to the ebay support section explaining your problem with the seller.
They should know how to go about it according to their laws.
Hope this solution was helpful to you? Please comment for more information and thank you for using fixya.

Jan 10, 2011 | eBay Auctions

3 Answers

First time with ebay the seller ask to transfer cash through western union to an ebay vehicle protection agent .. purchase invoice # 5848256697 case id 54G4B144Z4W44 can you tell me...


Hi there!
Do not continue with the transaction and don't send the payment. it can be a scam since ebay don't have agents to get payments from buyers. ebay is only a platform for you to use to buy and sell items and they don't care about the payments and they don't have ebay agents assigned to get the payments. send/forward the emails to spoof@ebay.com all the emails you got from this seller. Just checked the item number 110039713412 and it's not on ebay motors and it means that its not a legit ebay item.

hope this helps. Have a great day!

Nov 04, 2010 | eBay Auctions

1 Answer

I ordered something from e-bay september 22nd; after two e-mails to the seller i have nothing to indicate he has sent my order and he won't respond to my e-mails. what do i do?


You can contact the Ebay Customer support and lodge a complaint against the seller. Ebay will try to get in touch with the Seller and provide you the details. Ebay will take necessary action against the seller (if found guilty) which may result his account suspension with Ebay.

Even if your item is not shipped your payment is protected by Paypal Buyer protection plan.

Oct 06, 2009 | PayPal Accounts

2 Answers

I;ve not recieved my items from seller


this you need to contact e-bay customer support. basicly you need file a disbute the seller.
send them all of e-mail you have so they can porperly contact the seller and the porblem resolved.
did the bank clear your payment??? if not, you have to wait till the bank clear the payment.


good luck!

Nov 06, 2008 | PayPal Accounts

1 Answer

Key registration


Hiya............. the only way now would be to contact the online seller explaining as much as you have stated. You will be asked to send proof of your on line purchase, (File receipt etc).. keep copies of everything... and save any future items... e-mails etc in hard copy.. in case you need to write at a later date. Get the companys Land address. I,m sure you will be able to resolve it!

Regards Faggly

Mar 25, 2008 | Microsoft Office Outlook 2003 for PC

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