Question about LaCie Design by F. A. Porsche 160 GB Hard Drive

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Lacie Hard Drive won't connect via USB anymore

My external HD powers up normally, green light, normal sound etc; But when i plug the USB cord into my PC nothing happens. Normally it would give you the standard PC window thing, but now it seems like the USB connection between my PC and the HD is not working. I tried using another cable; other USB ports; checked the USB ports; and other PC and that didnt help; I'm afraid my HD's USB port is broken? I did drop it but it a while back but it was not on at the time, and the HD seems to spin normally; Any idea where I could get a new USB interface for my HD if that is indeed the problem? Please help...

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I devised these simple steps that tend to remedy quite a few issues with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port

If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further

USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.

USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.

It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.

Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"

If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.
 
DO NOT PLACE IN A FREEZER !
THIS IS VERY OLD ADVICE FOR VERY OLD TYPES OF HARD DRIVES THAT ARE NO LONGER EVEN MADE. A FREEZER CAN CAUSE MORE DAMAGE.

Posted on Sep 26, 2009

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You could find a usb drive case on ebay. You just need to make sure you get one with an internal interface that matches your hard disk.

You may be able to install the hard disk directly in your pc.
Again you will need a little bit of luck as it will depend on what inferfaces your PC has available.

If your external disk uses a IDE interface make sure you get the master slave jumpers correct. It would be best to try it as the only interface connected to the port so you may have to temporarily disconnect your CD drive.

If you dropped it even with it turned off somthing may have been broken.
If it stopped working straight after you dropped it then there is probalby not much hope for it.

If you have data on there that you really need to retrieve you could take it to a data extraction expert but they are really expensive.

One trick I have herd about is putting it in the fridge for a couple of hours then connecting it to your pc. You might get a few minutes to access your data before it warms back up. This technique sometimes works for drives that are nearly worn out. Not for drop victiums but you never know your luck :)

Hope this hepls

Posted on Sep 26, 2009

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Hello,

The problem could be worse than that if you had dropped the external HD. It could either be from the USB port or from the HD itself. Try taking it to a nearby hardware store and give them in details what happened.

Regards

Posted on Sep 26, 2009

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If you need DESPERATELY to access your drive you always can crack-open [gently of course] case of your drive [inside is normal pc internal hd], disconnect it from there and put into some other drive case or insert directly to pc, cos you can't replace just usb ports and this is always cheaper than giving the drive to data recovery company...

Posted on Sep 26, 2009

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Do you have only one usb port? Get usb port that connect to your computer and allow you 4 more as far as the device you need to connect, try first deleting the old driver and that in device manager and system then shutdown the system and start again (you must be admin) then connect your device and the computer will read the driver for it again.
p.s. you may need to download new driver first, let you know. Please see that grant me your approvals by rating my service and I hope that I can serve you again the future.

Posted on Sep 26, 2009

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