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I have a canon mp490 - Internal error code 5,202,54

I have a canon mp490 the printer & copier work fine but i can't scan, i purchase a new usb cable 2.0 but that hasn't fixed the problem. I have a Vista Operating system. This is the error that comes up.

SCANGEAR
Internal error occured
Scanner driver will be closed
Code: 5,202,54

I've tried scanning straight from the printer also and absolutely nothing happens except it keeps asking me to set the document on the platen glass.

The memory card parts works too

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SOURCE: Hardware Internal Fault

This looks like a hardware fault. I hope (by now) that you have got an RMA and had it replaced.

Posted on Oct 23, 2007

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SOURCE: Canon LIDE 500F scanner does not scan - returns error message about releasing lock switch, detaching interface cable and reconnecting

Check the lock switch and make sure it is unlocked. I think the lock switch is on the bottom...or it may be under the lid near one of the hinges. Flip it back and forth and leave it in the unlocked position.

If this doesn't work, then it will most likely need service. Contact Canon Tech Support.

Posted on May 09, 2008

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SOURCE: CanoScan Scanner can not complete a scan

Double-check all connections and try another port if possible. There may also be damage to cables or pins. Do you have another cable to try? Do other devices work in the same port?

Posted on Jan 10, 2009

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SOURCE: Canon ScanGear CS driver error Code: 2,252,0 - Can't preview

Hi,

Canon ScanGear CS driver error Code: 2,252,0. Error when trying to Preview scan using ScanGear in your program, e.g. Word, PhotoShop...

I had the same problem, Canon Technical were clueless on this error code. Yes the problem occured when trying to preview first however I could scan but without any preview, pointless really.

I have fixed it for Windows Xp SP3, Canon Lide 80. To Fix:

You need to download the latest ScanGear driver and Deldrv.exe from the canon website. You don't need the Toolbox, http://software.canon-europe.com/

It would help if you have Tuneup 2009 (even Trail version) for the later parts of this fix: http://www.tune-up.com/download/ just click download, you don't need to give them your email address.

1. Save these on C:
2. Remove the USB cable from your scanner - make sure it is unplugged.
3. Run Deldrv.exe, select your scanner and uninstall.

4. Now you will need to go into 'C:/WINDOWS/TWAIN_32' folder; you must remove anything in this folder - safest thing to do is CUT any items and paste them on the C: or personal folder.

5. Now the register parts - you need to purge your registry of any left over values. I found out after several attempts that this final step fixed the problem for me.

Basically through Windows XP Regedit or TuneUp Reg Editor search the ENTIRE registry for first 'ScanGear', second, 'Canon' and third if you have installed previously, 'Canon Toolbox'. Find any entries relating to any Canon scanner software and delete them. I only found around 6 or 7 entries to remove.

6. If you have TuneUp run '1-Click maintence' (correct problems) and afterwards run the 'Register defragger'. Restart.

7. On the next bootup your register should be optimised. Ok, disable any Anti-virus software.

8. Run the scangear setup winzip file you saved on C:. * it will extract a folder to C:. If get an error with the extraction, try running it anywhere else except C drive. Alternatively if you have WinRar, right click and manual extract contents. The scangear setup winzip file/folder (called lide80vst7250a_xpen) only contained a readme and setupSG.exe.

9. You must run the setupSG inside this folder. And you're done. Enable your anti-virus.

9. Now connect USB to scanner, Windows should pick it up. Open Word or PhotoShop > run the scangear program to preview.

10. Done! It worked my end.

Please let me know if this helped you.

Posted on Apr 27, 2009

  • 70 Answers

SOURCE: Canon MP250 printer scanner in a canning mode

Go to Device Manager at USB Controllers and disable Standard Enhaced PCI to USB Host Controller. If you can't find exactly this, disable the one with the word Enhaced in it. Right click it then click disable.

Posted on Nov 29, 2009

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