Question about Apple MacBook 13"White /2.0Ghz Intel Core2 Duo White/2GB (2x1gb)/80GB/SuperDrive (Z0DT) Mac Notebook

1 Answer

Trying to fix a grey screen problem on a macbook. I tried to reinstall the cd and it stuck with errors report. Now it won't reinstall or boot from the cd. When I check the disc utility it says, capacity for disc 7.25GB but only 844MB available from the disk. Is my cd useless? Or my hd fried?

Posted by on

  • mshaze Sep 27, 2009

    I can start the boot up from the disc after holding down C. However no matter which option I choose the disc loads up to about 25% and then displays an error message and asks to restart.
    I usually try to boot up from the disk. But upon my last try, I realized that in disc utility mode, the computer reads the cd as having all the information, however, the computer refuses to install it. Before I tried a clean erase and that failed halfway leading to the folder with the question mark.
    I was trying to clean erase because I could view all the private folders on my mac and they were showing up even when I tried loading the cd before this mishap. It prevented me from installing some of the options from the cd, because the computer kept telling me the files were already installed. And my cds started sticking in the drive. I am not sure if the cd/dvd drive is at fault or if the hard drive is malfunctioning. My computer is eight months old.

  • Macs R We
    Macs R We May 11, 2010

    "Won't reinstall or boot from the CD" -- exactly what happens when you try? It doesn't see the CD? It gives you an error message? It starts booting and then hangs?

    Boot from power-off with the option key held down. Does your disk appear? Does your CD appear? Exactly what happens when you choose either one?


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Apple Expert
  • 481 Answers

Since no MacBook was ever made with an 8GB hard drive, I have to assume you are reading the capacity of the DVD, which isn't an interesting statistic.
There is no reason your MacBook should not boot from the DVD. Even if the internal drive was physically absent it should still boot from the DVD.
If it is not booting from the DVD, then either your DVD is bad, your optical drive is bad, or you have logic board issues.

Posted on Oct 28, 2009

  • Macs R We
    Macs R We Nov 25, 2009

    Since your computer is only nine months old (now), it is still under warranty. Bring it in to an Apple Store (or call Apple) IMMEDIATELY and they will fix it for free.


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Gateway 3522 laptop won't boot up

HDD problem, try to fix boot record and test HDD with Hierens Boot CD

Nov 13, 2012 | Gateway 3522GZ Notebook

2 Answers

The laptop turns on. However, it gets stuck at the "starting windows" screen. i tried repairing the problem by using startup repair as recommended on the windows error recovery screen, but it...

Simple test: try to boot from a Linux Live-CD, one like
If you can then something is wrong with the hard disk - try to access them in Linux and see if all the data is still there and not corrupted. If the access is difficult and full of errors then you will need a new hard disk.
If you can't access it even with the live-CD then the motherboard of your laptop (more precisely its chipset) has failed and it will have to be replaced.

Aug 15, 2011 | Computers & Internet

1 Answer

Help! I'm a school teacher trying to do work from

Try reinstalling the drivers for your HP this just happened to me today i reinstalled the drivers and it worked great

May 20, 2011 | Apple MacBook Mac Notebook

1 Answer

How do I get rid of the grey screen with a ? File flashing

That usually means the hard drive is bad, but in some cases, reinstalling Mac OS will fix it...or you can boot into Safe Boot (Safe Mode for Mac) by holding the 'Shift' Key when you turn the computer on...If the safe boot doesn't work, try Single User Mode...
Hold Command + S when you turn your computer on (a black screen with white text will appear)
When all of the code mumbo jumbo stops loading...type (exactly like this) /sbin/fsck -fy
this will run a filesystem check and maybe fix the operating system if that is the problem, but like I said, that usually means the drive is bad...good luck though :)

Apr 24, 2011 | Apple 13" MacBook Notebook Computer ...

1 Answer

Spinning wheel will not boot

There are a few things that could be causing this - what you need to do depends on whether or not you have a recent backup of your data and would be happy to reinstall and restore from it...
If you're happy to go along with that, wipe your computer and restore from a backup, try this:
  1. Turn the Mac on and insert the restoration disk that came with it (If you don't have one then you'll need to get one, try ebay or amazon, or an Apple store).
  2. Turn the Mac off with the disk still in
  3. Re-boot it, holding down the C key. This will boot up from the CD, and hopefully you'll be able to re-install Mac OS X, which will give you a working, clean machine.
There are some alternatives, but I'd need more information to advise you on how to fix them. Try this:
  1. Turn the Mac off, after ejecting any CDs.
  2. Boot up your Mac, and as soon as you press the power switch, hold down Command and V. This boots up in verbose mode, giving you more information about what's happening in the computer.
  3. Watch the instructions on the screen, and see if there are any obvious error codes, or if there are any instructions that the computer gets 'stuck' on.
If there are any sticky instructions or error codes, please don't hesitate to post them up here and I'll try to help you out some more. Hope that helps, good luck!

Dec 22, 2010 | Apple MA610LL A 15Inch MacBook Pro 2.33...

1 Answer

My macbook takes a long time to boot up, and at some points stays stuck on the white screen

Depending on the model of macbook vs the amount of programs you have running on it you may need to upgrade your memory. Also, it is possible one of your memory sticks has gone bad. Please try to see how much of your memory is actually available and report back to me.

Good luck


Jan 04, 2010 | Apple 13 MacBook Notebook Computer ...

1 Answer

Blank screen frozen

Insert your Mac install disk 1 into your macbook, and restart the mac. While powering on, hold down the "C" key to boot from CD. This will take you to the Mac OS X Reinstallation window. If you are able to enter this mode, then it's just a corrupted install, and you'll need to reinstall. If you cannot enter this mode, then there may be some hardware errors on your macbook.
Comment back on if that worked. If not, we'll try some other things.

Sep 16, 2008 | Apple MacBook Mac Notebook

Not finding what you are looking for?
Apple MacBook 13"White /2.0Ghz Intel Core2 Duo White/2GB (2x1gb)/80GB/SuperDrive (Z0DT) Mac Notebook Logo

579 people viewed this question

Ask a Question

Usually answered in minutes!

Top Apple Computers & Internet Experts


Level 3 Expert

2463 Answers

Martin Buck
Martin Buck

Level 2 Expert

82 Answers

Paul Bade

Level 3 Expert

1536 Answers

Are you an Apple Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides