Question about Microsoft Xbox 360 Console

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CD's, DVD's work but not games..just shows insert disc

Whenever I try to insert a 360 licensed game, new or old it shows "Reading" then diverts back to open tray and insert disc. How can I fix this??

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Re: CD's, DVD's work but not games..just shows insert...

Bad Cdrom/dvd
The laser going bad is a pretty common issue with the drives, since it's a Hitachi that spindle motor could be all gunked up with dirt as well and cause that issue also.
if ya have a Hitachi, if it's a Samsung it could just be the laser.

Posted on Dec 17, 2007

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I got a 360 off ebay and it wont read 360 games but will read cds and dvds, whenever i put a 360 game in it says to insert disc into an xbox 360 to play, can you tell me wants goin on please?

You need to replace the dvd drive . most online shops like console sourceDotcom have the replacement dvd drives to specify the dvd your have you can open your 360 and look or go to google and search LLama mods and there you find the types of dvd drives pick out the 1 that matches your dvd drive and place an order and they have all the how to's on how to install your new Dvd drive for your xbox 360

Aug 04, 2010 | Microsoft Xbox 360 Console

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All my discs dont work

Yes this is getting more and more common it happens because the sensors on the back of the DVD drive have overheated, to fix it you need to stop the heat build up.

To do this use a good guide or send it in.

Jan 03, 2010 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 not reading discs

This is going to be a bit long -- but very detailed, so please read it carefully. There are several reasons that an xbox 360 system will have problem reading discs. The error messages also vary from unreadable disk, no message at all but the game skips, "please insert disc in a 360 console" to "open tray." There are a few reasons this may happen:

1. Bad disc. Check the back of your disc for scratches. If it looks good (or plays fine in another console), then the disc is probably fine. Also-- try more than 1 game to be sure.

2. Bad laser. The XBox 360 has a DVD drive very similar to a PC's DVD drive inside. The drive contains a bunch of parts including a few motors and gears and a laser. The laser is the part that actually reads the disc. The reality is... with all the hours and hours of gameplay, lasers do eventually wear out. The laser isn't very easy to replace, but it is replaceable. You can find any and all XBox 360 lasers at the following website:

3. Bad DVD Drive. Sometimes other components inside of the DVD drive can become bad such as the motor that spins the disk, the motors that open the tray, etc, etc. You can get a new DVD drive to just replace everything, including the laser, in one shot but there is a catch. The XBOX 360's DVD drive is tied to the motherboard using a software lock. The easiest way to overcome this lock is to buy the exact same manufacture DVD drive that is in your system now, remove the circuit board from the old DVD drive (which contains the software key) and transfer the circuit board into the new DVD drive that you purchase. If you do this simple procedure, there is no flashing involved. The following website carries DVD drives and also provides instructions on swapping the circuit board from the old drive into the new one.

XBox 360 parts:

DVD Drive Swap Info:

Nov 17, 2009 | Microsoft Xbox 360 Console

1 Answer

Disc Reader not reading disc

You can try to Clean with dvd cleaning kits...if doesn´t work..the only way fix is to disassemble the 360 and force the dvd laser adjusting the micro pot...located under the laser unit..But you will loose warranty and I think that the best way is to send your game console to microsoft...what hurts is that $140,00 you can buy 02 or even 03 xbox drives on ebay. Choose the best way! Good Luck!

Sep 10, 2009 | Microsoft Xbox 360 Console

1 Answer

Does not read disc

use a dvd lense cleaner if that doesnt work take it to a game shop it prob the lasor.

Jul 15, 2009 | Microsoft Xbox 360 Console

2 Answers

Xbox wont recognize disc


That's a laser issue. Your laser has gone bad and/or the whole DVD drive. To fix this problem it has to be opened up.

If you need help with that, update your question :)

Apr 14, 2009 | Microsoft Xbox 360 Console

1 Answer

Inserted disc press play grinding sound and disc left scrapped

If your xbox box it's new I would take it back and get another one, becase you do probable have problems with your dvd drive and it will keep scratching the games. the laser on the drive doesn't work as hard when playing a music cd than when it plays a game or a dvd.

If you don't want to take it back, then play a couple dvds and if it reads then fine then you could try again. it shiudn't take more than ten second to read a game so if its taking longer just get it out.

Dec 27, 2008 | Microsoft Xbox 360 Console

2 Answers

Xbox not reading disc properly.

This could mean your disc is corrupt, or something is wrong with your drives lense. Call XBOX customer support and they'll help you fix it. 1-800-4MY-XBOX

Jan 11, 2008 | Microsoft Xbox 360 Console

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Error Message

Be sure to wipe clean around inside hole on 360 game disk it has info laser scribed that tells the system what game it is.It might also need a laser adjustment.

Dec 26, 2007 | Microsoft Xbox 360 Console

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