Question about HP Photosmart C6380 All-In-One InkJet Printer

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My C6380 keeps saying it is OFFLINE even though

My C6380 keeps saying it is OFFLINE even though it has printed a wireless report saying Congratulations it is setup

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Posted on Jan 02, 2017

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SOURCE: wireless printer won't print

This is usually caused by the Printer being set to DHCP, which allows the router to change the IP address of the printer. When you setup the printer, it set to a specific IP address. Try reconfiguring your printer to a static IP address with the last octet 3 values beyond what your current computers IP address is. As an example, if your computer's IP address is, make the printer That should keep it clear from any additional devices you attach to your router in the future.

You will then have to go into windows and add an additional port for the printer with the new IP address, the example above is Good luck! :)

Posted on Sep 23, 2009

  • 1 Answer

SOURCE: i have just got a new HP wireless printer, i have

I Like the other's had the same problem with my HP J4680 and did what LMJenkins did. I have Windows 7, and it varied slightly:
-From the "windows button" click "Device and Printers".
-Right click on the HP officejet J4680 "printer properties" and go to "ports"
-Enter the IP address of the printer ( and click enter
-windows 7 will do the rest. When it's done make sure that port is clicked (named your IP address), and it should work.
I'd like to thank LMJenkins for helping me solve my problem!!

Posted on Apr 01, 2010

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SOURCE: HP C6380 i got the message Printer setup has failed to complete

Check the following information
hope this helps you

Posted on Aug 17, 2010

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SOURCE: My HP Photosmart C6380 keeps saying "offline" via

Give this a try...

Posted on Sep 30, 2010

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SOURCE: My HP Photosmart C6380 printer

Go here ----->link.

Posted on Oct 06, 2010

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I use to have netgear16 for my wireless I returned it and got a verizon wireless router and I can't get my printer to print it keeps telling me I'm offline and I think it's because it's still connecte

Not quite sure we got the complete message there- but here goes., You've recently changed routers and now your networked printer is no longer connecting to the network.
1.) remove the driver from your Pc
2.) turn on printer- when ready press menu button , use the arrow keys to navigate and the print switch for enter - select SETUP, then I/O connections/networking, then select Auto-IP enabled, Boot DHCP.
3.) turn off the printer, wait 10 seconds, turn on the printer allow to come to ready
4.)n reinstall the driver, it should search automatically for the printer.

Mar 06, 2014 | HP PhotoSmart Office Equipment & Supplies

1 Answer

My printer hp photosmart c6380 wireless printer is offline?

There could be numerous causes for this error message. Because your operating system is not known, I am redirecting to a support page which deals with the specific printer and message "Printer Offline". You will find it here:

After you click on the above link, click on the + next to the version of Windows that you have. Follow the steps given. I would also recommend that you download the print diagnostic utility tool if there is a version that runs with your operating system. (This tool could automatically fix your issue)

Apr 21, 2011 | HP Photosmart C6380 All-In-One InkJet...

1 Answer

I have hp lj 4100n printer in my office. this printer is been used for backup. today we saw an offline problem. we just did basic thing like right click on printer icon make seclect printer on line and...

Thank you for contacting FixYa with your printer inquiry.
HP Jetdirect and Embedded Jetdirect Inside Print Servers - A Printer Reports Being Offline or Out of Paper A printer using the HP Standard TCP/IP Port reports being offline or out of paper, even though the printer can be pinged, can display the embedded Web server, and is not out of paper.
  1. Open the Printers or Printers and Faxes folder.
  2. Open the Properties of the printer and the Ports tab.
  3. Click Configure Port .
  4. Uncheck SNMP Status Enabled . c00097328.jpg
    This is the most common cause. Hope this helps helps. Please keep us updated and remember to rate this answer. TF

Jan 18, 2011 | HP LaserJet 4100 Printer

1 Answer

My HP C6380 won't print multiple copies of a page even though I select how many copies I want of the page . I have to keep printing each page individually which is very time consuming.

what is he OS ?........what connection USB/wireless ?..........From what application you are printing? ..........have you checked the printer printing properties and ticked of the collate check box where you have selected mutiple pages ?.....

Jul 15, 2010 | HP Photosmart C6380 All-In-One InkJet...

2 Answers

Photosmart C6380 All-In-One InkJet Printer: My printer has always worked wirelessly until toda...

Try this.You may uninstall the printer driver. Restart PC and try loading the printer driver afresh. Hope this solves ur problem.

May 18, 2010 | HP Photosmart C6380 All-In-One InkJet...

1 Answer

Connected to wireless network ok but wont print anymore and my PC says it is offline. I've just bought a windows 7 pc and it won't load the solutions centre disk so I dont know how to get the printer back...

I checked the IP address of the printer on the wireless network and it was different to the IP address the PC was trying to use. So I went into printer properties - printer port and changed the IP address and it started working again.

Jan 09, 2010 | HP Photosmart C6380 All-In-One InkJet...

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