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Hi, i got my Canon HG20 VIXIA just yesterday, but whenever i turn off even after checking the access light, i get a message in my screen ''Task in Progress, do not dissconnect the power any clues ? i have done full reset , Initialize hd ,still nothing

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 51 Answers

SOURCE: Access Message

This is a hardware problem. Your simptons is tipical of a lens position sensor being faulty.

There is however nothing you can do yourself. Contact your nearest Sony dealer and take the camera to a Sony service centre.

They will quote you for a new lens assembly as they will not be able to replace the sensor only.

Cost should be about 1/2 of what you paid for the camera.

Good luck.

Posted on Mar 09, 2008

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  • 1 Answer

SOURCE: Access Message

OMG! I can't believe this! The same thing happened to my Sony. I was crying because I'm about to go on a trip. I tried whacking it also from all sides. It didn't work at first, but then I left the power on while looking for new solutions. Next thing I know I looked over to the camera and "Voila" it worked! Thank you so much!

Posted on Jul 26, 2008

  • 36 Answers

SOURCE: canon vixia hv 30 not recognized by computer

This camcorder uses USB for pictures only. To access pictures, plug in USB cable, set the camcorder to Play and to Memory Card.

To transfer video you need a firewire cable and card. Actual cable will depend on connection your computer has, typically it will be something like this: FireWire_cables.jpg

Additionally, to transfer video you will need a video capture software and codecs, unless the software has the codecs (Nero does). Unfortunately all free video editing software I tried was unable to deal with HD. I had various levels of success with Windows Movie Makver, Ulead and Nero.

You may want to record video in non-HD, and see if you are able to capture that. If your computer can capture that but not HD, and you have the codecs installed, you will need to investigate your computer.

If all you need is a codec, here is a good free candidate: K-Lite Mega Codec Pack


It is of course very frustrating that Canon would include nothing with the camcorder to assist users with video caputure.

Posted on Dec 02, 2008

t00nz
  • 4738 Answers

SOURCE: Canon digital IXUS 970IS, pink/purple screen images

Sounds like a CCD image sensor problem, not a do-it-yourself repair, but this would also definitely fall under warranty repair. The IXUS 970IS is a relatively new camera, and thus your camera should likely still be under warranty. Recommend that you contact Canon directly to arrange warranty repair. If in US or Canada, call 1-800-OK-CANON. All others, www.canon.com, select "Support" and then your Region for further info in your local area.

Posted on Feb 19, 2009

  • 3 Answers

SOURCE: Can't upload video from Canon Vixia HG20 camcorder

My knowledge in video editing is limited, but here's what I could dig up.

m2ts is also referred to as AVCHD, (MPEG4) a high-def Interlaced format which most computers cant render properly since most computers render in progressive format. You have to convert it to MPEG2, AVI, WMV, MOV or other movie file types in Progressive mode, a process known as "Deinterlacing" in order to edit it. Depending on how big the file is and how fast your computer is this could take several hours. Also, you cant view AVCHD files on normal televisions, you need a high-def TV.

If you want to edit high-def videos with post-effects and music etc, for dvd or blue-ray, you'll need a more powerful computer. The "recommended" minimum is a 64bit dual core processor, windows vista 64 bit, a seperate 500Gb or bigger hard drive and at minimum, 3-4Gbs of RAM with a high-def TV monitor. (1080i) Rendering High-Def videos is process heavy and can take up to 12+ hours to render a single 30-60 minute video with post-fx like music, logo's etc. The reason you need a 64bit processor and 64bit windows is because regular XP and Vista wont recognize more than 3Gb of RAM.

You could get by with a 32bit dual core processor and 2 gigs of RAM on windows XP, it's just going to be slower. You will still probably need a high def monitor if your going to edit in high-def mode.

High-def is new technology to mainstream consumers. Supporting technology hasnt caught up yet including most software--however most of what I read stated that Sony Vegas Platinum can do this pretty well.

Your camera is capeable of recording in progressive mode. You'll have to read the manual on how to do this. This will record it in standard mode which is not high-def. (For future reference)

To sum it all up, the camera's technology is more advanced than most PCs. I downloaded AVS Video Converter and converted the AVCHD, (MPEG4) a high-def Interlaced format to HD Video 720p: WMV9, 7000 kbps....... on the drop down screen of the AVS program. I now can view my videos in Progressive Standard mode with NO choppy play back or problems. Please note that 720p is a non digital standard Television view.

Hope this helps.

Posted on Jun 15, 2009

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1 Answer

Camera broke, beyond repair, will not power on (by battery or AC adapter) is there any way to retrieve the videos on the INTERNAL memory (NOT SD)?


Can I recover deleted videos from Canon Vixia? '

www.device-recovery.com/recover-deleted-videos-from-canon-vixia.html
May 14, 2012 - Canon Vixia video recovery, how to recover deleted HD videos, photos from all ... Still panic and wonder if there is any way to recover those deleted, formatted and lost files? ... Scan lost files on Canon camcorder/memory stick.

Recover Lost Videos from Canon Camcorder on Mac OS X ...

www.easeus.com > Mac Data Recovery > Card Recovery
Any one knows how to recover lost videos from Canon Camcorder on Mac OS X? ...Many users like to save the recordings of Canon Vixia HG20 on the internal ... a powerful Memory Card Recovery Software is your best choice when you lost

Jan 11, 2016 | Canon Video Cameras

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Flawlessly solve questions-Canon HG20 MTS to iMovie 9 with retain best quality


Flawlessly 1080/60i MOV for iMovie-Converting Canon HG20 MTS files to AIC MOV for iMovie

I have a Canon HG 20 with an internal 60GB hard drive. I am using the Mac OS X 10.6 Snow Leopard and iMovie 09. The apple website says that this camera is compatible with iMovie and even sells it on it's website. When I open iMovie and import the .mts files to iMovie, it prompt an error. After google search, found if I want to edit Canon HG20 1080/60i .mts video with high quality for iMovie 9 on Mac, must to convert Canon HG20 1080/60i .mts files to MOV for iMovie 9 before editing.

And as we konw, Apple Intermediate codec is one of the apple built-in codecs, while others could be Apple DV/DVCPRO - NTSC, DVCPRO50 - NTSC.So convert hg20 mts to aic mov is the best choose. Therefore i need mts to aic converter. Aunsoft Final Mate for Mac is the recommended camcorder software to convert AVCHD to apple compatible formats.

Here is the step-by-step guide to quickly convert Canon HG20 MTS to Apple Intermediate Codec 1080/60i (*.mov) with highest quality for editing in iMovie 9 on Mac.

Step 1. Directly download 24Mbps .mts files from Canon VIXIA HG20 to Aunsoft Final Mate for Mac.
Turn on Canon HG20 camcorder and connect it to computer via USB cable, then launch Aunsoft Final Mate for Mac from Application folder. With built-in wizard, you can easily to capture Full HD .mts files from Canon HG20 camcorder to the program. Select "Import" instead of Backup to quickly capture videos from camcorder. You can find imported videos under "Camcorder Tab" in the main interface of Final Mate for Mac.

Step 2. Create a Movie for Converting Canon VIXIA HG20 MTS files to AIC MOV.
Just select one or multiple video files you would like to convert and then drag and drop them to Movie tab. In this way, a Movie for conversion will be created.

Step 3. Export AIC MOV video file.
Click the Export button and choose iMovie and Final Cut Express > Apple Intermediate Codec (AIC) (*.mov) to choose export format for further editing in iMovie. In this way, all video clips will be merged as one single movie for convert to iMovie.

Tips: You are free to set/adjust output MOV files parameters (Bit rate - high quailty, Frame rate - 60, Resolution/Size - 1920 x 1080, channel - 5.1 channel) to make a good output quality. With this set you can get a Flawlessly 1080/60i MOV for iMovie.

Step 4. Click OK to start converting.
Click "OK" to start converting Canon HG20 MTS files to AIC MOV for iMovie .When the conversion is finished, you can import converted mov to iMovie without rendering and edit high quality videos from Canon Vixia HG20 24Mbps mts on iMovie Mac.

Tips: The Canon VIXIA HG20 boasts 1920 x 1080 Full HD, and has a CODEC capable of recording 24Mbps -- the highest AVCHD bitrate --through Canon's own Full HD CMOS Image Sensor and advanced DIGIC DV II image processor. Final Mate for Mac also can lossless split/cut and join/merge Canon HG20 Full HD MTS on Mac with no compression.

on Jun 20, 2011 | Sony Alpha DSLR-A580 Body Only Digital...

Tip

Convert/Import, Edit Canon VIXIA HF Series Video to Mac, iMovie, Quicktime


Canon VIXIA Camcorder has a good reputation for its small size, recording video in full HD quality, lightweight, etc. Just like popular Canon FS series camcorder, Canon VIXIA HF series Camcorder is a large family including VIXIA HF R-series like VIXIA HF R10, VIXIA HF R11, VIXIA HF R100; VIXIA HF M-series such as VIXIA HF M30, VIXIA HF M31, VIXIA HF M300; VIXIA HF S-series like VIXIA HF S10, VIXIA HF S20, VIXIA HF S21, VIXIA HF S200, and some other popular VIXIA types such as VIXIA HF10, VIXIA HF100, VIXIA HF20, VIXIA HF200, VIXIA HG21, VIXIA HG20, etc.

Most of Canon VIXIA HF series camcorders record videos in AVCHD MTS files. If you want to share these AVCHD MTS files with family or friend on Mac, you may cannot directly playback these MTS videos with your Mac, iPad, iPod, iPhone, or Blackberry. If you would like to customize Canon VIXIA HF video on Mac, you may cannot directly edit MTS videos in iMovie, FCP, FCE, etc. What should we do about this? The best solution is to transfer Canon VIXIA HF video to Mac supported video format such as MOV, MP4 that are aslo for iPad, iPod, iPhones, Blackberry, PSP, etc.

AVCHD Converter for Mac is the best choice for you to convert Canon VIXIA HF video to MOV, MP4, AVI, 3GP, MPEG-4 for Mac so that you can import these AVCHD MTS/M2TS files to iMovie, iTunes, iDVD, FCP, FCE etc for editing. Besides, this Canon VIXIA Video Converter for Mac also has powerful editing function like trim video length, crop video, set video brightness, contrast, and saturation, and customize video/audio output settings, etc.

Now, easy tutorial for you to convert Canon VIXIA video to Mac OS step by step.

Step One: Import Canon VIXIA HF Video to Mac AVCHD Converter
Firstly, you need to copy your Canon VIXIA video to Mac and launch AVCHD Converter for Mac, then you can click "Add File" to upload your AVCHD MTS files on Mac.

Step Two: Set Output Video Format for Mac
Click "Profile" to open the Profile drop-up list to select MOV, or MP4 as output video format for Mac OS.

Step Three: Convert Canon VIXIA Video to Mac
Click "Start" button to convert Canon AVCHD MTS files for Mac. After conversion finished, you can edit your converted MTS, M2TS files with iMovie, FCP, FCE, iDVD, etc as you like.

on Oct 13, 2010 | Computers & Internet

1 Answer

HG20 won't start in record mode


That is a known problem in Vixia series. Canon Vixia HG20

Feb 23, 2014 | Canon VIXIA Video Cameras

1 Answer

Canon Vixia HG20 broken cable to view screen


Had the same problem with my HG20. Couldn't find a way to remove the housing and Canon won't tell you how to do it. I sent it in to Canon and it cost me $250 to fix it. You already have the cable so it might knock off a couple bucks. It's crazy what you have to pay for a camera to be repaired that's no longer under warranty. But you gotta do what you gotta do sometimes. The service is great though. I sent mine in and they paid the shipping to and from their office. I got it back within a week of sending it in.

Sep 26, 2013 | Canon VIXIA HG20 DVD Blu-ray Camcorder

2 Answers

Capture video from Canon Vixia stopped working with iMovie


Video files come from Canon Vixia hg20 are in AVCHD format and this is a format which is difficult to be imported and edited by FCP and iMovie. So you have to convert AVCHD files to other easily edited video format, like FCP and iMovie preferred MOV format.

As for AVCHD Converter, have a try Aunsoft MTS Converter for Mac which is is a powerful video converter, player, editor for Mac and Windows. It can play many various movie files; it can encode movies to many formats, including iPod; it can cut, trim and join movies.

You can use this program to open and play most movie formats transport streams; edit them with crop and Trim;export them to QuickTime, AVI, DV and MPEG-4 files with more than professional quality, so you can easily import them in a DVD authoring tool, and use them with many other applications or devices.


http://www.aunsoft.com/mts-converter-mac/

May 10, 2010 | Canon VIXIA HG20 DVD Blu-ray Camcorder

1 Answer

Same problem


You are restarting your computer after install right.
You should be installing the software with out the camera connected9or the usb cable) shutting computer down/ connecting the camera and cable , and then restarting the system.
If you are doing it any other way the computer will not recognize the camera......you are confusing the system

Sep 19, 2009 | Canon VIXIA HG20 DVD Blu-ray Camcorder

3 Answers

Imagemixer3 install won't take serial number when installing for Canon VIXIA HF100


Had the same problem with my HG20. My serial number had 12 numbers and two letters, and I had to omit the letters. Just enter the numbers. Hope this helps.

Nov 23, 2008 | Panasonic PV-GS500 Camcorder

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