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Hi, i got my Canon HG20 VIXIA just yesterday, but whenever i turn off even after checking the access light, i get a message in my screen ''Task in Progress, do not dissconnect the power any clues ? i have done full reset , Initialize hd ,still nothing

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  • 2 Answers

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Posted on Jan 02, 2017

  • 51 Answers

SOURCE: Access Message

This is a hardware problem. Your simptons is tipical of a lens position sensor being faulty.

There is however nothing you can do yourself. Contact your nearest Sony dealer and take the camera to a Sony service centre.

They will quote you for a new lens assembly as they will not be able to replace the sensor only.

Cost should be about 1/2 of what you paid for the camera.

Good luck.

Posted on Mar 09, 2008

  • 1 Answer

SOURCE: Access Message

OMG! I can't believe this! The same thing happened to my Sony. I was crying because I'm about to go on a trip. I tried whacking it also from all sides. It didn't work at first, but then I left the power on while looking for new solutions. Next thing I know I looked over to the camera and "Voila" it worked! Thank you so much!

Posted on Jul 26, 2008

  • 36 Answers

SOURCE: canon vixia hv 30 not recognized by computer

This camcorder uses USB for pictures only. To access pictures, plug in USB cable, set the camcorder to Play and to Memory Card.

To transfer video you need a firewire cable and card. Actual cable will depend on connection your computer has, typically it will be something like this: FireWire_cables.jpg

Additionally, to transfer video you will need a video capture software and codecs, unless the software has the codecs (Nero does). Unfortunately all free video editing software I tried was unable to deal with HD. I had various levels of success with Windows Movie Makver, Ulead and Nero.

You may want to record video in non-HD, and see if you are able to capture that. If your computer can capture that but not HD, and you have the codecs installed, you will need to investigate your computer.

If all you need is a codec, here is a good free candidate: K-Lite Mega Codec Pack


It is of course very frustrating that Canon would include nothing with the camcorder to assist users with video caputure.

Posted on Dec 02, 2008

t00nz
  • 4738 Answers

SOURCE: Canon digital IXUS 970IS, pink/purple screen images

Sounds like a CCD image sensor problem, not a do-it-yourself repair, but this would also definitely fall under warranty repair. The IXUS 970IS is a relatively new camera, and thus your camera should likely still be under warranty. Recommend that you contact Canon directly to arrange warranty repair. If in US or Canada, call 1-800-OK-CANON. All others, www.canon.com, select "Support" and then your Region for further info in your local area.

Posted on Feb 19, 2009

  • 3 Answers

SOURCE: Can't upload video from Canon Vixia HG20 camcorder

My knowledge in video editing is limited, but here's what I could dig up.

m2ts is also referred to as AVCHD, (MPEG4) a high-def Interlaced format which most computers cant render properly since most computers render in progressive format. You have to convert it to MPEG2, AVI, WMV, MOV or other movie file types in Progressive mode, a process known as "Deinterlacing" in order to edit it. Depending on how big the file is and how fast your computer is this could take several hours. Also, you cant view AVCHD files on normal televisions, you need a high-def TV.

If you want to edit high-def videos with post-effects and music etc, for dvd or blue-ray, you'll need a more powerful computer. The "recommended" minimum is a 64bit dual core processor, windows vista 64 bit, a seperate 500Gb or bigger hard drive and at minimum, 3-4Gbs of RAM with a high-def TV monitor. (1080i) Rendering High-Def videos is process heavy and can take up to 12+ hours to render a single 30-60 minute video with post-fx like music, logo's etc. The reason you need a 64bit processor and 64bit windows is because regular XP and Vista wont recognize more than 3Gb of RAM.

You could get by with a 32bit dual core processor and 2 gigs of RAM on windows XP, it's just going to be slower. You will still probably need a high def monitor if your going to edit in high-def mode.

High-def is new technology to mainstream consumers. Supporting technology hasnt caught up yet including most software--however most of what I read stated that Sony Vegas Platinum can do this pretty well.

Your camera is capeable of recording in progressive mode. You'll have to read the manual on how to do this. This will record it in standard mode which is not high-def. (For future reference)

To sum it all up, the camera's technology is more advanced than most PCs. I downloaded AVS Video Converter and converted the AVCHD, (MPEG4) a high-def Interlaced format to HD Video 720p: WMV9, 7000 kbps....... on the drop down screen of the AVS program. I now can view my videos in Progressive Standard mode with NO choppy play back or problems. Please note that 720p is a non digital standard Television view.

Hope this helps.

Posted on Jun 15, 2009

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http://www.aunsoft.com/mts-converter-mac/

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Same problem


You are restarting your computer after install right.
You should be installing the software with out the camera connected9or the usb cable) shutting computer down/ connecting the camera and cable , and then restarting the system.
If you are doing it any other way the computer will not recognize the camera......you are confusing the system

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