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There could be several things which are causing your CD burner not to act in the way it should.
I had a similar type problem after installing Windows XP, .Service Pack 3 onto my Sony VAIO model VGN-SZ330P. The standard Windows burner kept saying there was no CD in the drive but it would play both CDs and DVDs.
I went looking for an alternative and now use IMGBURN which is a free lightweight CD / DVD / HD DVD / Blu-ray burning application . You can find it at http://www.imgburn.com/.
I also installed CDBurnerXP which is another free application to burn CDs and DVDs, including Blu-Ray and HD-DVDs. It also includes the feature to burn and create ISOs, as well as a multilanguage interface. You can find it at http://cdburnerxp.se/en/home
The above does not tell you why your burner is having problems (and they could be numerous), it will certainly get the burner doing everything you need.