Question about Canon PIXMA MP810 All-In-One InkJet Printer
I have a USA Canon MP 830 multipurpose printer that I recently bought a Tray D for to print on CD's. I pulled out the black plastic cover, converted the settings to UK and printed a test page to make sure I selected the correct country, then deleted my existing print driver and reinstalled. From there I thought I was set to print from Adobe Illustrator, but I got an error 1851 inner tray open, can't print. Well yeah the inner tray is open, that is where tray D goes to print on a CD.
I then read that there were issues with Mac OS X compatability and downloaded a driver that was suppose to help. Still I get the same error. It actually wants to print on my rear paper feed if I close the tray D door. If anyone can help, it is much, much appreciated.
PS - I called canon support in the USA and they told me they can't help. They transferred me to Canada support, again, couldn't help me. I am running out of options...thanks!
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
i searched error 1851 and all it said was priter cover open due to
the little clip inside is not touching any more
maybe it broke of
on the top of the lid or were it closes you will see it go in u should try to see if its connecrting with the other one at all
Posted on Jul 03, 2008
SOURCE: cd tray error Canon Pixma MP810
Sorry a little late only just read your problem.
The location is not the bottom tray feeder but the disk tray. In settings change your media type to "Printable Disk" the paper scource should automatically change to "Disk Tray" and hopefully every thing will work OK.
Posted on Jul 11, 2008
Could have a corrupt driver.
Disconnect the printer or at least be sure it is turned off. I'd do both and when the CD software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud
Posted on Jan 25, 2009
Try this Canon site for MAC driver.
Posted on May 04, 2009
It turns out that if you read the documentation VERY carefully it says that "if the application program specifies 8.5x11 plain paper and that is what is loaded in the front cassette you cannot print from the rear tray". It turns out that this is true even if you go to the printer driver and specify "rear tray" manually. The driver disregards the setting. You can force printing plain paper from the rear tray by going to the Canon "My Printer" icon and forcing ALL printing from the rear tray. If you do this, remember to change it back. You can also print plain paper from the rear tray if you specify the "allocation" option and the paper from the front cassette runs out. You can always print from the rear tray if the application that created the print job specifies something other than 8.5x11 without resorting to the forced override, e.g. printing a .jpg or .gif or something from an application like Paintshop or Printshop, etc.
Posted on Jun 13, 2009
Tips for a great answer:
Aug 07, 2016 | Canon PIXMA Office Equipment & Supplies
Jun 22, 2017 | Lexmark E460dn Laser Printer
Jan 16, 2013 | Canon ImageCLASS D1120 All-In-One Laser...
Feb 17, 2010 | Canon Pixma MP480 All-In-One InkJet...
Jan 18, 2010 | Canon imageCLASS MF4150 All-In-One Laser...
Dec 28, 2009 | Dell M5200n Laser Printer
Aug 29, 2009 | Canon PIXMA MP470 All-in-One Printer
Jul 01, 2009 | Canon PIXMA MP830 All-In-One InkJet...
May 29, 2009 | IBM Infoprint 1532 Laser Printer
Feb 26, 2009 | Canon PIXMA MP620 All-In-One InkJet...
Jun 30, 2015 | Canon PIXMA MP810 All-In-One InkJet...
25 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: