Question about Canon PIXMA MP810 All-In-One InkJet Printer

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Canon MP 830 Tray D conversion issue to Mac UK settings

I have a USA Canon MP 830 multipurpose printer that I recently bought a Tray D for to print on CD's. I pulled out the black plastic cover, converted the settings to UK and printed a test page to make sure I selected the correct country, then deleted my existing print driver and reinstalled. From there I thought I was set to print from Adobe Illustrator, but I got an error 1851 inner tray open, can't print. Well yeah the inner tray is open, that is where tray D goes to print on a CD.

I then read that there were issues with Mac OS X compatability and downloaded a driver that was suppose to help. Still I get the same error. It actually wants to print on my rear paper feed if I close the tray D door. If anyone can help, it is much, much appreciated.

PS - I called canon support in the USA and they told me they can't help. They transferred me to Canada support, again, couldn't help me. I am running out of options...thanks!

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6 Suggested Answers

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Posted on Jan 02, 2017

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SOURCE: problem with my Canon Pixma MP500

i searched error 1851 and all it said was priter cover open due to

the little clip inside is not touching any more
maybe it broke of
on the top of the lid or were it closes you will see it go in u should try to see if its connecrting with the other one at all

Posted on Jul 03, 2008

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  • 1 Answer

SOURCE: cd tray error Canon Pixma MP810

Sorry a little late only just read your problem.
The location is not the bottom tray feeder but the disk tray. In settings change your media type to "Printable Disk" the paper scource should automatically change to "Disk Tray" and hopefully every thing will work OK.

Posted on Jul 11, 2008

yooperbud
  • 8637 Answers

SOURCE: canon mx310 feeds paper w/out printing

Normal 0 Could have a corrupt driver.
Disconnect the printer or at least be sure it is turned off. I'd do both and when the CD software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Posted on Jan 25, 2009

  • 413 Answers

SOURCE: Error Number : 1851 Printing cannot be executed

Try this Canon site for MAC driver.

http://support-au.canon.com.au/EN/search?v%3aproject=ABS-EN&binning-state=model%3d%3dPIXMA%20MP500%0Amenu%3d%3dDownload%0Aos%3d%3dMac%20OS%20X&

Posted on May 04, 2009

  • 1 Answer

SOURCE: Canon IP4600 won't feed from rear tray.

It turns out that if you read the documentation VERY carefully it says that "if the application program specifies 8.5x11 plain paper and that is what is loaded in the front cassette you cannot print from the rear tray". It turns out that this is true even if you go to the printer driver and specify "rear tray" manually. The driver disregards the setting. You can force printing plain paper from the rear tray by going to the Canon "My Printer" icon and forcing ALL printing from the rear tray. If you do this, remember to change it back. You can also print plain paper from the rear tray if you specify the "allocation" option and the paper from the front cassette runs out. You can always print from the rear tray if the application that created the print job specifies something other than 8.5x11 without resorting to the forced override, e.g. printing a .jpg or .gif or something from an application like Paintshop or Printshop, etc.

Posted on Jun 13, 2009

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Hi, Nona!
I'm sorry to hear that your Canon printer isn't scanning! This has actually happened many times for me in the past. Your printer is probably having issues and this occurred coincidentally afterwards. Canon printers seem to enjoy to have problems. Let's try to fix this.

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