- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Have you installed the latest printer driver? What operating system do you have - Windows 7 or 8? This sounds kinda like your printer may have been slightly fried by a lightening strike. Is it protected by a surge protector? Can you print a test page from your operating system?
On the back side of the unit there is a tab. Pull on it, it should come off easily. You will see the paper then and can pull it out safely. Never pull the paper from the front!
Request you to get it check with the engineer personally or their might be a piece of paper stucked somewhere in the corner. I tried the same and was fixed
The sensor detecting the movement of the paper may have failed. As it requires expert service and replacement of the sensor better to contact the Service person.
lift the feed area and look at the small glass plate where the auto feed paper is actually scanned. That needs a good cleaning. Since the paper runs across it even a tiny little obstruction such as paper left from a paper jam or a dot of ink from that pen you used to unstick that last paper jam (maybe its just me??). That one dot turns into a line when the paper rolls across it. Clean well and the line will dissappear.
×