Question about HP Computers & Internet
and enter the number on the bottom of your computer, by the 'service tag' that looks kinda like dv5000, but will be more specific...like mine is dv5035ea. put that number in the search box on the linked page.
next, click 'software and driver downloads', then select your operating system
on the next page, scroll down until you get to 'Drivers - Storage'. download everything in this section and run the executables. you should be all set.
hope this helped! I had the same problem and these are the steps i took to remedy the situation.
Posted on Jan 12, 2010
Just go to
and select your product
there u can get the cd delivered to ur home or down load the driver
Posted on Sep 26, 2009
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Posted on Jan 02, 2017
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