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The scanner does not work, printer does and communcates with the pc but the scanner not what do i have to do

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How do I get the scanner to work on my computer


your printer probably has a software to install.

this software has the mode to scanner and to scan. the pc has a printer connection right? and.... how to scan should be on the software for the printer. it recognizes the printer and it's looking for a scanner, this is why is telling you scanner connection under the scanner connections but if the use is with the printer as a scanner, it must've a software. maybe the printer a scanner button so the pc recognizes it as scanner.

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Try reloading the printer drivers. You do still have the drivers that came with the printer, right?

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There is an error in the communication with the scanner.
0001 There is a DDI-S communication .CHECK THE COMMUNCATION CABLE

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1 Answer

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Try turning off printer, unplug printer, turn off computer, plug in printer, turn on computer, turn on printer- in that order. It will all reset.

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Try to Reinstall Printer Driver. This will be fix your issue.

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Printer model HP color 2605dn does not print from PC


its a communcations problem, make sure the USB or network cable are attached to usb cable computer, network cable to wall jack or hub.

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1 Answer

Printer can't send or receive faxes


Same problem here - I got it work:

- Error Correction: off
- V34: off

(both Menu -> Fax-Setup - All Faxes)

- detect-dial-tone: off

(Menu -> Fax Setup - Fax Send setup - detect dial tone)

:-) Stefan

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