Question about Whirlpool ED2FHGX Side by Side Refrigerator

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Fridge not cooling/frezer overworking

I have a Whirlpool side by side, model#ed20pkxaw01. the freezer is overworking and is forming ice crystals on everything, but the refrigerator side is not cooling at all, even with it turned up to 5. it sounds like it is constantly running also. what could be causing this? any and all help would be appreciated.

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It is constantly running because the thermostat in your refrigerator registers a warm temperature that never reaches target. Your refrigerator's cooling is dependant on your freezer - obviously your evaporator fan is working since your freezer is cooling, however that cool air is, for some reason not reaching your fridge - Make sure the vents are not blocked or plugged with ice - If applicable also check the damper, maybe the flap is not opening at all, letting cool air in.
Also check door seals and make sure te light switches off by pressing the door contact button.

Posted on Sep 26, 2009

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Posted on Jan 02, 2017

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