I'm house and pet sitting at a friends' house who have a large screen Vizio TV and DirecTV. Right now, the TV is set on HDMI, but there's a floating message on a black screen: ''No Signal!'' This afternoon the TV's picture was ''pixelating'' so I called the DirecTV folks. After doing a little trouble shooting, the rep said he didn't have any other ideas and I'd have to get a rep to come to the house. Since I'm not authorized to do that, I'm wondering if anyone can help me get this back up and running?

Try updating the software, if it doesn't have net connection you will need to download the software from Vizio on a flash drive and instill it, this should fix it

What should I do if my TV screen turned black, blue, or gray? Print try this.

Proceed with the troubleshooting steps below only if you're seeing:

• Black, blue, or gray screen
• "No Signal" message without the DIRECTV logo

Note: If your TV screen appears "frozen" or you're seeing wavy lines or overlapping images, try this.
Solution 1: Check that your TV is set on the right input
[img border="0" alt="Image" src="https://cdns.directv.com/cms2/global/icons/sm_cl_blu__number1_icon.png">Turn your TV and receiver off and back on.
[img border="0" alt="Image" src="https://cdns.directv.com/cms2/global/icons/sm_cl_blu__number2_icon.png">Using your DIRECTV remote control, press the TV Input button to cycle through TV inputs (Component, HDMI, etc) until you see a picture. If nothing happens when you press the button, try programming your DIRECTV remote to control your TV Input and try again.

Note: You can also try changing the TV Input using your TV remote.
[img border="0" alt="Image" src="http://www.directv.com/cms2/global/icons/sm_cl_blu__number3_icon.png">If you're still having issues, check the cable used to connect your receiver to your TV.
Still not seeing a clear picture?
Continue to Solution 2.

[img border="0" alt="Image" src="https://cdns.directv.com/cms2/support/answer_center/tech_faq_images/img_screen_off_4.jpg">
Solution 2: Reset Your Receiver
[img border="0" alt="Image" src="https://cdns.directv.com/cms2/global/icons/sm_cl_blu__number1_icon.png">On some DIRECTV receivers there is a red reset button located inside the access card door on the front panel. Press it, then wait for your receiver to reboot.

Note: If you cannot locate the red reset button or your receiver does not have one, unplug the receiver's power cord from the electrical outlet, wait 15 seconds, and plug it back in. Then press the Power button on the front panel of your receiver and wait for your receiver to reboot.

Reset Vizio TV default:
1. Press the MENU button on the remote. The on-screen menu is displayed.
2. Use the Arrow buttons on the remote to highlight the Help icon and press OK. The Help menu is displayed.
3. Highlight Clear Memory (Factory Default) and press OK.
4. Enter your parental control passcode. If you have not yet set up a parental passcode, enter the default, 0000.The TV displays, "Are you sure you would like to Restore Defaults? This will erase any custom settings."
5. Highlight Yes and press OK. The TV displays "Memory is being cleared. The TV will reset shortly."
6. Wait for the TV to turn off. The TV will turn back on shortly afterward and the Setup App will begin.

Vizio TV model E371VL turned on ok and had tv show on ch.4.
Turned on the DVD player and put movie dvd in and closed tray.
We have done thhis numerous of times and never had a problem.
This time " HDMI " was showing on top right of black screen,
then " No Signal " came up on screen, then went completely black screen. Called Vizio, they had me power off and unplug set.
Push and Hold power button on TV for 30 sec. to reset.
Replug set and Vizio (lighted) on lower front of set lighted normally dull orange. Pushed power button on remote and when set did not come on, then push main power button on side of TV. Nothing, no White " Vizio " from orange light. Is this a power supply (0500-0412-1020) problem ? Thanks, Sidney ([email protected])

call directv and tell them the hdmi slot does not work and they should send u another one. there is nothing u can do to get it to work. i work for directv. i have that problem ever day.

Hello
Check all the signal cables at the backside of your Vizio for firmness. If there is any loose or bad cable connection, especialy with HDMI; will poise this problem. Check the input selection also. If improper input selection is done, there will be no signal logo will fly around.If you have selected TV instead of HDMI, when HDMI is connected and you want to see the programme, is an example of improper signal selection. Check these. OK.

I can see good video, but I hear no audio with my XWH200 adapters?
Published 11/21/2011 06:46 AM
Updated 11/21/2011 02:26 PM
While most HDMI sources work with good audio and video, we have a compatibility issue with audio from a few specific products (eg, DirecTV HD DVR satellite set-top box, DISH Networks satellite set-top-box, and TiVo Premiere XL cable set-top-box). If you are experiencing problems with no audio or muted audio with one of your HDMI sources, then please try changing the audio settings on your problematic HDMI source to PCM or LPCM. Then turn off the TV, remote power from the WirelessHD adapters, and power off the HDMI source. Now power everything back on. If you are still experiencing no audio then please write down the model number of your HDMI source with no audio and contact VIZIO customer support.

Tries take out the HDMI cable and replug it back in the HDMI socket.Unplug the Directv power plug and replug,press the off/on botton on again to reboot the signal.Should be every back to normal.

CC is a feature of the TV. All TVs are different in features and the Vizio is limited on its features due to cost. To eliminate the directv receiver connected to Vizio TV just swap with the receiver connected to Sharp TV and see if CC is displayed.