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Turn on to TV and all I get is blue screen with no information. Audios is good and channels change. I changed the 1000uf 10VDC caps and still have the same problem the model number is FLM3732 manufactured Nov 2005

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  • dre_jfe Sep 26, 2009

    I hooked up my satellite dish and I do get good audio so I know it is receiving the signal. None of the inputs seem to give me any video. Normally the TV manufacture name is displayed when I turn on the TV and that doesn't even come on.

  • dre_jfe Sep 26, 2009

    My TV is an LCD TV and not a projection TV. There is no information shown on the screen it is just a light blue screen.

  • dre_jfe Sep 26, 2009

    I also tried the signal from my XBOX 360 and my DVD player and I still don't get anything but the blue screen.

  • dre_jfe Sep 26, 2009

    All I get is a blue screen with no information displayed such as channel or if I am getting signal. I tried other inputs ie XBOX 360 or DVD player with the same results.

  • dre_jfe Sep 26, 2009

    Are these caps located in the power supply or in a different location? I don't believe I have a power supply problem as the TV starts normally with good audio. I think it may be in the mother board or video control board. It is a light blue tint on the screen not the dark blue normally seen when the TV has an input problem.

  • dre_jfe Sep 26, 2009

    I saw a video controller card on ebay part number 200-107-JK371CBH REV:B THE SAME AS MINE. THE OTHER PART NUMBERS ARE: 200-107-JK371CH REV:C AND TCL 06070601. I hope this helps.

  • dre_jfe Sep 27, 2009

    Thanks for your assistance. I did win the board on EBAY and got it for $20. 'Will let you know if it works.

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  • Master
  • 497 Answers

Sure, please go ahead.

If you require any further assistance, please get back to us.

Posted on Sep 27, 2009

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  • Master
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Change All of these capacitors C-111 47uf 50v ,C-112 1000uf 25v, C113-1000uf 25v C114-1000uf 25v. This should Fix problem. I know these caps were 10v go to 25v .

Posted on Sep 26, 2009

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  • ladywinn
    ladywinn Sep 26, 2009

    Yes ,I know your TV is LCD Polaroid most of the time you replace all of these capacitors set will start back working normal again ,So you have no display,menu,show of ch nothing but light blue? Yes the problem can be in Video board which is called Main Board where your in/outputs with tuner area? Let me do some more checking on prices and soluition for your problem!

  • ladywinn
    ladywinn Sep 26, 2009

    What are the numbers on each board this will help me to Identify part and prices ,also Do you have a control box with the Numbers 909-KSO-GF371XAH ? Encompass has this part for ($661.17) ($100.00 dud exchange,Call UED ask if they have any parts avaiable 1-800-648-6657 and you have want to try to Buy from E-Bay where someone has same TV but screen was broken and all parts are good. I seen one for 49.00 has almost same model number FLM3725 screen broken on it. Here is another thing if you have Bad display pannel then TV would cost pretty penny, unless you find used one.

  • ladywinn
    ladywinn Sep 26, 2009

    OK ,I think if you order the Video RF 200-107-jk371CBH 24.99 this should fix problem.And heres another thing anytime you order parts like this on e-bay and it turns out you dont need it you can always resell it and get your money back plus more . In the mean time replace all the caps i listed as well.I will also post your problem on website for TECH only to talk to other techician that may have ran across this before and the out come, I talk to over 5,000 team members daily we all trade up information and we are all TV repair Shops. Go with the Video RF Board.

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  • Master
  • 615 Answers

Blue screen comes when you do not have a feed, try to see if you have your setup to cable or Air and run the scan again...let me know. Please do not forget to grade my assistance so I am able to continue to provide you with better service. I will be working with you to conclusion of the issues.

Posted on Sep 26, 2009

  • Norman Al-Anbar Sep 26, 2009

    That may be true however with the digital signal if it not strong you will not get it just a screen but lets try to see if you can get the same signal on another TV from the same resource to eliminate the feed issue then we can troubleshoot the TV next...let me know. Please do not forget to grade my assistance so I am able to continue to provide you with better service. I will be working with you to conclusion of the issues.

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  1. Frank: Verizon. com says try this: Change your VCR's Channel to 3 or 4. Most blue screen issues are caused by the VCR not being set to Channel 3 or 4. If changing the VCR's channel (using the channel buttons on the VCR or from the VCR remote control) did not change your TV screen, go to step 2.
  2. Make sure your TV is not in Video mode. There are three possible ways to change your TV's mode using your TV remote control: 1) Press a Mode button, toggle through the options and select TV, 2) Press a Video button to change your TV's mode from Video to TV or 3) Press Menu, locate Mode or Audio/Video setup and select TV from one of the options. If you are not sure how to change your TV's mode, see your TV's user guide for more information.
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  4. Check to see if other TVs (connected to different outlets) have a blue screen. If they do, contact the Verizon Fiber Solutions Center.

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