Question about iRiver Clix Digital Media Player

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Frozen Screen - Won't Reset

I finally dug this thing out of the bottom of a drawer in an attempt to sync some songs. After all of the songs had appeared to be synced, Win Media Player got stuck on "Sync in Progress" or whatever, and wouldn't finish syncing. So I unplugged it, and it got stuck on the main screen reading, "iriver clix." So I reset it, and it just goes to the same screen. Every couple of minutes, it goes black and then back to the "iriver clix" screen. Nothing will change it. WTF do I do?

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  • boomerisgod Jan 05, 2008

    I was playing a flash game. It got stuck on the title screen, and I can't reset the system, or do anything else even though my files work and have not been affected.
    It's just frozen on the title screen... any tips?

  • Anonymous Feb 21, 2009

    like ten minutes before i had a bunch of things on it . but then i turned it off but when i turned it back on it stays on the same screen and it just says iriver but it wont do anything. i tried to reset it but it goes back to the same screen.

  • Anonymous Mar 22, 2009

    I have a 2 gb iriver clix digital media, but it is not get charging or power on.



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Something a little different happened to me, but I fixed it.First, the problem: As I was recharging it, I bumped the iclix off the desk and it fell on the floor. It was fully charged and I didn't think anything of it. The next day, I turned it on, and it just stuck at the title screen, and would not turn off. It also didn't respond or do anything when I plugged in to connect it to WMP. It is probably just over a year old, so beyond the warranty.

Proceed at your own risk....and doing this voids the warranty. I took a swiss army knife and carefully pried the back (white side) panel off, lifting at a corner first. Then I took a table knife and lifted the battery out, which is taped or stuck in a little bit. You have to be really careful doing this as the battery metal is soft and distorts easily. Also, lift the battery from the end where it isn't attached to the two wires. Then, I touched the table knife to the metal lines on the circuit board and caused it to shut off, thereby reseting it. Nestled the battery back in place, snapped the back in, and it works like new. In fact, it works like it did when I got it, as for the past few months, it hasn't been remembering my last track, but now it does.

Whew! What a relief I don't have to buy a new one, because I didn't want to go through the hassle of getting this repaired, nor did I want to buy a new one, because I liked this one a lot. My theory was that the jolt from the fall, while it was connected and recharging, caused it to freeze the internal software, or something.

I think tex1084 has a similar problem and might try this, if let's say, your warranty is gone, and you've already bought another. I almost threw mine away, and boy I'm glad I didn't!

Posted on Jan 11, 2008

  • MrIntuitive Jan 12, 2008

    To add to my post, which after thinking about, I was going to amend or delete.

    Lithium batteries are VERY toxic. On the minor chance, yours may be leaking, and that is what is causing the problem, such as a leak onto the circuit board, do not touch or handle the battery!!!. Even if it is fine, you should wear plastic gloves, and if you see any kind of leak, don't try to fix your iclix. When I mentioned "sticky" in my post, I just meant from some little pieces of tape that are at the sides of the battery, not from any kind of leak.

    However, the battery in the Iclix is not like the lithium battery in a camera or an easily replaceable one. Instead, it is soft (like thick foil almost) and not meant to be handled, except by service people.

    I didn't see any leak in mine, but the more I thought about it, the more I thought of the danger of puncturing the battery, because the metal case of the battery is so soft. Plus, some malfunctions could be caused by a battery leak, and if yours is leaking, you really don't want to get into trying to repair it yourself.



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