Question about iRiver Clix Digital Media Player

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Frozen Screen - Won't Reset

I finally dug this thing out of the bottom of a drawer in an attempt to sync some songs. After all of the songs had appeared to be synced, Win Media Player got stuck on "Sync in Progress" or whatever, and wouldn't finish syncing. So I unplugged it, and it got stuck on the main screen reading, "iriver clix." So I reset it, and it just goes to the same screen. Every couple of minutes, it goes black and then back to the "iriver clix" screen. Nothing will change it. WTF do I do?

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Re: Frozen Screen - Won't Reset

Something a little different happened to me, but I fixed it.First, the problem: As I was recharging it, I bumped the iclix off the desk and it fell on the floor. It was fully charged and I didn't think anything of it. The next day, I turned it on, and it just stuck at the title screen, and would not turn off. It also didn't respond or do anything when I plugged in to connect it to WMP. It is probably just over a year old, so beyond the warranty.

Proceed at your own risk....and doing this voids the warranty. I took a swiss army knife and carefully pried the back (white side) panel off, lifting at a corner first. Then I took a table knife and lifted the battery out, which is taped or stuck in a little bit. You have to be really careful doing this as the battery metal is soft and distorts easily. Also, lift the battery from the end where it isn't attached to the two wires. Then, I touched the table knife to the metal lines on the circuit board and caused it to shut off, thereby reseting it. Nestled the battery back in place, snapped the back in, and it works like new. In fact, it works like it did when I got it, as for the past few months, it hasn't been remembering my last track, but now it does.

Whew! What a relief I don't have to buy a new one, because I didn't want to go through the hassle of getting this repaired, nor did I want to buy a new one, because I liked this one a lot. My theory was that the jolt from the fall, while it was connected and recharging, caused it to freeze the internal software, or something.

I think tex1084 has a similar problem and might try this, if let's say, your warranty is gone, and you've already bought another. I almost threw mine away, and boy I'm glad I didn't!

Posted on Jan 11, 2008

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