Question about GE Refrigerators

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Hi my refrigerator and freezer is not getting cold what could be the problem?

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  • 117 Answers

A variety of things could be wrong. First ,check your condensor for proper airflow.Is it dirty? Do you have a fan that moves the air over the condensor? The fan may not be turning and would cause the frig to not cool. Good airflow over coil removes heat from the coil = better cooling inside frig compartment.hope this helps

Posted on Sep 26, 2009

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Posted on Jan 02, 2017

  • 159 Answers

SOURCE: Refrigerator does not get cold

ou need to check to make sure the evaporator fan is working. If it is remove the freezer back to look at the evaporator to make sure it is not frozen over. If it is you have a defrost problem. when the coils on the evaporator get all frosted over air can not move over the coils for the fan to circulate the air through out the compartments so the fresh food section will get warmer while the freezer will be cold. you will need to defrost the evaporator to be able to check the treminator and the heater. to do that you will need to turn the timer thats is located in the fresh foo section usually in back of the thermostat. there may be a removable plug to expose the dial to turn it manually. use a flat blade screw drier to do that. it will only turn one way. as soon as you hear a click stop. the compressor and evaporator fan should stop running. now you can check to see if the heater will come on. if not you will need a volt meter to check the terninator heater and to make sure the defrost timer is all good. you should have 120v at the heater. if you do ohm out the heater to make sure it is ok. most times if it is a defrost problem check the terminator first thats the round disk with 2 wires on it. if it is not closed the heater will not come on.check it out and you should find if there is a problem with the defrost cycle. if you turn the timer untill you hear it click again and the fan and compressor should be running. when you remove the freezer cover and you find the coils are only frosted at the top or just a verry little, you may have a leak in the sealed system and that would be why there os por cooling. you would need to call for service if that is the case. hope this help you some

Posted on Aug 10, 2007

fridgetech
  • 473 Answers

SOURCE: my freezers works but my refrigerator

Three things likely to cause this problem. 1. Defrost problem: will see frost build up on back panel in freezer. 2. Bad evaporator fan. Listen for fan noise in freezer (may have to hold door switch closed depending on the model). 3. Bad damper motor (vent to fridge) if fan is running check for air flow out of that vent. These are the most common. See what you can find and let me know. Then we can take further steps.

Posted on Oct 07, 2007

Bgillespie
  • 89 Answers

SOURCE: Refrigerator not cold

It sounds to me like you have a defrost problem. Look on the back wall in the freezer about 3/4 of the way down. Do you have any frost build up? If so, for me to be able to help you futher I will need the model number of the refrigerator located on the inside of the refrigerator...

Posted on Dec 15, 2007

Master_Tech
  • 770 Answers

SOURCE: Kenmore cold spot refrigerator freezer

wow you have power to the unit what about the temp control ? is it turned up?? if so is it closed(calling for cooling?) that is the place to start you can jumper it after yo unplug it to see if you dont have a meter

Posted on Jan 24, 2008

whytfang
  • 170 Answers

SOURCE: freezer is cold but refrigerator isn't

Number one when you can always provide model number and make...it helps enormously in troubleshooting otherwise you get these long detailed threads...from an anal tech like myself.

Cold is a relative term....how cold...use a thermometer...and determine if the freezer...is at least..10-20 degrees or colder if not it is not cold enough...and here are some generic answers for that problem....I will list at the bottom of this thread...if it is

A. You will need to determine if you are getting air flow into the refrigerator side compartment..there is usually a baffle...that controls...the amount of air-flow into the frig side...it can be adjusted...if not it could be broken or have come loose...it is rare...

B. Is something blocking the baffle...as in food ...groceries...

C. The thermostat could be out of adjustment...and or going bad...(how old is the frig)..

D. Some newer units have a dual fan system..(but rare)..if the frig side fan is out...this could be the problem...

There are several reasons this can be happening...

1. The seal on the door may have a tear or may not be seating properly...this allows excess warm air into the freezer compartment and in its effort to remove the same ...frost appears.

2. There is something call a thermistor (which senses temp and ice build up) that is cycled on and off as needed to remove excess frost accumulation and or ice buildup on the evaporator (freezer) coils...it is a heat strip which actually defrost the frost/ice. If this is not working frost will accumulate and eventually it will become Ice......now the remarkable thing about Ice accumulation is that you would think everything would remain cold or get colder ..however in this case the opposite occurs...it insulates the coils and thereby increasing the temperature...put a thermometer...one that is calibrated properly...(calibration can be set by placing a thermometer into a glass of ice water...the temp of a glass of ice water..after a few minutes setting will be exactly 32 degrees)..if the temperature of your refrigerator is gradually rising over the period of a week...you will need to call a tech or replace the thermistor and or trouble shoot other problems that may have occur such as..

3. The evaporator fan may be going out although they usually make a high pitched whining noise of a whirring noise before they go out...not always and if they are intermittently cycling off then frost would build up...do you always here a fan running when you open the freezer and hold the button in above the door..(fan switch)...if so that is good...fan is working...but it may be cycling off at times when no one is aware.
P.S. the odds of it being due to overfilling are slim...I have been in the industry for 35 years and that is what freezers do...which a lot of people don't realize is that freezers don't actually cool anything ..they just remove heat and when you remove all the heat all that is left is cold (like in space) and when heat is removed quickly frost can appear like when you blow your breath on a freezing cold window..then right your name....but I digress...any way..if there was an excess of heat due to a lot of new food in the freezer it would correct itself by one of the processes i mentioned above..and it would never result in Ice..you probably have one or more of the problems I mentioned...evaluate how long its been going on...

4. Thermostat could be out of adjustment..and or not functioning
properly..which would delay or inhibit a defrost cycle..from occurring..unfortunately almost all of these problems require a tech...or a good handyman.

This should lead you in the right direction...if you need help in finding a reputable service company in your area let us know..I hope this has been helpful..if so PLEASE rate me....thank you... .......The Fang

Posted on Apr 22, 2009

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