Question about Sony Cyber-Shot DSC-S40 Digital Camera

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The lens won't open on my new camera..it is only 4 months old..

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  • 797 Answers

Hopefully no impacts, moisture exposure, or other things which could damage the system.

Make sure the battery is new or recharged to full.
If the menus can be seen, reset all to factory default.
try the camera.
It should be under warranty if that new.
You may want to return it, if necessary.
Or send it to sony and find the number to call at son.com for repair.

Posted on Sep 26, 2009

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Posted on Jan 02, 2017

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Lens Error - Cool Pix L6 - Camera unuseable


helppppppppppppppp mne is stuck open and it wrks but whn iturn it off it stays open (1/2 of it)

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Lens error coolpix l6


The lens is probably stuck with a piece of dirt or something jamming it. You could gently try and pull on the lens with a slight turn in each direction to see if you can dislodge the particle.

Some individuals on the internet have felt comfortable enough to try and disassemble the camera to reveal the parts of the lens drive mechanism, clean it and put it back together and this sometimes will help (but that is beyond this response) because there are enough locations on the net that describe this.

Since it's 4 months old, you may want to return it for a replacement.

Other alternatives are:
  1. Carefully use some compressed air around the lens mechanism.
  2. Take the camera back and get a replacement, or
  3. Talk to Nikon and get it serviced.

Hope this helps, if it does, please choose FixYa!

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All I can say is "Thank you, Casio! You have completely restored my faith in product warranty departments!"

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Dont know if this will help anyone. I had a lens error for ages. In my long lasting devotion to google serk I found that many equall contenders found that a strike with a soft book in different directiions solved the problem. I ended up beating the camera from all angles with the palm of my hand. But hey! it worked. 4 months later im looking for the cure to system error 2. If you can help wi that one.

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