Question about Dell Latitude D410 Notebook

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Laptop wont boot up when connected to docking station. The ii Works fine if not connected to docking station. Problem just started.

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Is it compatible to that particular docking station???

Posted on Sep 26, 2009

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A docking station is an extension or addition of ports for a laptop computer. Once the portable computer is docked, you can access the docking station's ports, such as PS/2 or USB 2.0 ports, through your computer. Some docking stations have monitors that you can connect your computer to, placing your video on an external screen so you can turn off your computer's monitor and conserve some of your computer's energy. All Dell docking stations will have the same general troubleshooting steps.

Plug your laptop's power adapter into the docking station and dock your laptop onto/into the docking station. If there is no power going to your laptop from the docking station but it works when the power adapter is plugged into the wall, the docking station is bad and needs to be replaced. Plug your power adapter into the docking station and dock your laptop onto/into the docking station. If power goes on but your computer doesn't recognizes accessories such as a USB mouse--plugged into the docking station, try a different port on the station. If it works in a different port, the previous USB port is burned out. Plug your power adapter into the docking station and dock your laptop onto/into the docking station. If power is going through the docking station but no accessories are being recognized, you might have a corrupted docking profile. Undock the computer and dock it again once it has fully started up to reset the docking profile. Plug your power adapter into the docking station and dock your laptop onto/into the docking station. If you have an external monitor and it is not working, completely close the lid on the laptop so the image will move to the external monitor. Plug your power adapter into the docking station and dock your laptop onto/into the docking station. If power is going through the docking station but no accessories are being recognized and resetting the docking profile fails, update all drivers through Dell's support website and then re-dock the computer. Some of the software that runs the hardware may have become corrupted. Hope this helps

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1 Answer

Fix video?


Hi,

If your video was working fine before then it might be a corrupted file driver of your docking station. No need to worry with your computer because it is not your computer causes the problem. It is your docking station.

You may try reinstalling your docking station software using the cd that came with it.You need to connect your system to your docking station when reinstalling the software. if the issue persist after installing the software. Please check if your docking station still in warranty and check their part replacement policy.

Keep me posted.

thanks.

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It could be the connector on the bottom of your laptop that's creating the problem. Does any other ports work on the docking station when docked?

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