Question about HP PSC 1315 All-In-One InkJet Printer

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Print problem cannot delete print job andl cannot delete printer as well

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  • Anonymous Jan 15, 2009

    f Hp PSc 1410v

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When I have this problem, I just restart my computer, and everything is resolved.

Posted on Dec 29, 2007

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Disconnect the All-in-One from the computer usb port.
Perform below steps :

1. Click Start
2. Click Run
3. Type Services.msc
4. Locate print spooler on the list, right-click and choose stop.
5. Again right-click the print spooler and choose start.
6. A progress message will appear and the spooler should be clear.

That should do for you .
Perform above steps 2 to 3 times if the issue does not resolve.
Thanks

Posted on Dec 22, 2007

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1 Answer

I'm trying to delete a print job and the job will not delete. I can not uninstall the printer software and reinstall it because the job is still trying to delete and un pluging it didnt work either. I...


Try turning off BOTH the printer and computer and unplugging the printer from the PC. Reboot PC and printer, then plug the printer to the PC. This should delete any remaining print jobs.

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Sounds like a problem with the spooler.
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1 Answer

Cannot delete a print job



Microsoft has the help you need for this issue and I wont try to give you long and possibly misleading information on here.
It is a common problem but the answer is here

http://support.microsoft.com/kb/946737

You need to refer to method "D" about half way down the page
Once you clear the print job check you dont have any extra printers installed as quite often happens in these situations. If you have then delete your extra printer installations.

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Go to C:\Windows\System32\spool\PRINTERS on your PC and you will see two files listed fior each of the outstanding print jobs. These will have the file extensions .SHD and .SPL

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once the job is deleted, connect the printer cable back to the computer and turn on the printer.

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