Question about IBM Network Printer 12 Laser

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Ihave an IBM 4312 Laser Printer Every time send a

I have an old IBM Network 12 (4312) laser printer and get one of two error messages every time I try to print:
1. Message "11 load letter in tray 1" or
2. Message "16 tray 1 missing"

The tray has paper and is fully inserted.

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5 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

Soulvisitor
  • 1113 Answers

SOURCE: keep getting "11 load letter in tray 1" message

Are the print jobs being sent to printer all the same page size?

Are they all print jobs sent letter page size and your printers cassettes are set for A4 or something?

Your printer is asking for letter size paper, because any paper it has is not set to letter  and document that it is trying to print has been sent as that size.

Check what options you have on print driver on pc as far as Tray defaults, paper type and size settings

Check printer settings via its keypad as to tray defaults, paper size set for each tray and paper type, some printers have paper size switchs on their trays too.

Posted on Oct 26, 2007

SOURCE: system requirements for ibm infoprint 1422

not supported

Posted on May 01, 2009

jepito
  • 216 Answers

SOURCE: IBM Laser Printer Error

this is a fuser this is waht you have to replace

http://www.prontotech.com/compare/ibm-infoprint-1140-fuser-kit-10306318386

Posted on Dec 24, 2009

Geekman
  • 32281 Answers

SOURCE: i need a win vista driver for ibm laser printer,

You can download the printer driver from the IBM WEB site. Please click on this link and select your model printer :-
http://www-01.ibm.com/support/docview.wss?rs=95&context=SRATEW&dc=D400&uid=psd1P4000313&loc=en_US&cs=utf-8&lang=en

Posted on Apr 02, 2010

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